Address: PORTHLEVEN, Harbour Head, HELSTON, PORTHLEVEN TR13 9JA, United Kingdom
Phone: +441326562407
Rating: 4.8
based on 124 reviews.
Service
Pros:
"The staff were very welcoming, polite and informative."
"The staff really attentive and polite."
"Attentive but unobtrusive service made this a special evening I'd love to repeat."
"Really friendly service and great attention to detail when detailing the amendments to the menu to accommodate for my gluten intolerance."
"The service is beyond the call of duty...all the staff are ever ready to spend time and chat...soooo professional..but then there's the food...beyond words."
"Service was also excellent very attentive."
"Staff are just the best, so friendly, attentive and warm."
Cons:
"Service for some of the courses and the initial receiving menus/paying the bill was slow."
"Just tried to reserve, fair enough busy BH weekend coming up. However left with the distinct impression a huuuuuuuuuge favour was being granted by the offer of a 6PM table which I must vacate by 8PM. Complacency or poor telephone training?"
"The staff were helpful but lacked personality and friendliness."
"Good food a bit stressful to start as they had no menus and we had to use the phone to scan the QR code and 1 phone between 4 is slow."
"Wait time between courses where a bit longer than I'd have expected."
"We were asked 3 times are ready to order and it felt a bit rushed."
"The staff seemed mostly bored to be there."
Food Quality
Pros:
"Amazing food, beautifully presented and excellent service....a meal to remember."
"The food was incredible value for how delicious and fresh everything was."
"Some of the best food in Cornwall."
"The food served up by Jude and his team is delicious."
"Every mouthful was delicious."
"The food was superb."
"The natural oysters were beautiful, such a punch of flavour."
Cons:
"The beetroot and nettlecurd dish felt a little out of place as it's so sweet compared to the rest."
"The lobster ravioli was disappointing."
"Starter snacks used fine ingredients like lobster but their taste was lost due to spices or other ingredients overshadowing them."
"The final course had pieces of a poached pear and ice cream which was overpowered by blue cheese."
"And my dessert was burnt the almond cake if it's not right don't serve it guy's."
"However the already small piece of fish came with ONE new potato."
"Really poor food choice for gluten free."
Ambience
Pros:
"A happy, relaxing atmosphere."
"Lovely ambience, very courteous staff and great location!"
"Great restaurant with a lovely atmosphere."
"A very intimate restaurant with top quality food and staff."
"The atmosphere in the restaurant was relaxed."
"The ambiance was great, very cosy and homely."
"It was a fine dining in a cozy atmosphere."
Cons:
"I think the interior is lacking some 'warm cosy' touch."
"There wasn't an 'atmosphere', it was that cold in there I wore my jacket the whole time."
"The restaurant is rustic but needs some attention to detail."
"The only thing that is a bit less exciting is the interior, it doesn’t really match the level of the amazing food but still ok."
"Restaurant lacked attention to detail."
"On arrival and looking forward to our meal, we were given a table adjacent to the door and bar counter, which is outside the main restaurant seating area which was disappointing."
"This seems like a weird thing to complain about, but the service was almost *too* fast."
Value
Pros:
"Good wine list, not huge but well chosen and pricing is fair for the whole experience."
"The staff were amazing and the whole meal was very reasonably priced."
"We had the set menu, which was very good value."
"It does seem pricey, but the value for money is fantastic."
"The seven course taster menu, which was well priced at £60 per person."
"The set menu was fantastic value for money."
"Price wise, pretty decent to be fair, £60 per person for a 6 course taster menu, can't complain about that!"
Cons:
"With portions that are really nice but small and expensive."
"I have to say the portion sizes leave something to be desired especially for the price."
"Pricing is decent considering quality of food but it isn't cheap."
"It’s not cheap at £120 all-in for the 6 courses and paired wines, but fully worth it for an incredible food experience."
"A little on the pricy side, but well worth the extra expense."
"The food is great and Michelin star worthy, but there's just not enough of it."
"We wanted a good meal to celebrate our holiday and we weren't going to get it, and if we upped and left they had my card details and I would be £30 out of pocket."