The Mote Reviews Summary

Atmosphere & Location

Pros:

• "All set in an atmospheric old building in such a picturesque village."
• "Atmosphere was calm with great background music."
• "The place has very good vibe. It’s right near the beach."
• "Absolutely perfect location on the Harbourside in Port Isaac."
• "what a beautiful setting."
• "A beautiful spot by the beach."
• "Beautiful restaurant in Port Issac with incredible views from our table upstairs."

Cons:

• "Unfortunately there are not good views of the harbour (although we did not go upstairs) and the venue is a little small and cramped."
• "Pleasant inside, although very loud cheesy pop music detracted from a restaurant experience."
• "The real problem with my visit to this restaurant was the fact that dogs were allowed into the restaurant while we were eating, I really didn’t appreciate the smell of wet dog while I was trying to eat with my family."

Service

Pros:

• "The service us fast, friendly and outstanding."
• "The staff are friendly and down to earth."
• "the staff were amazing and couldn't do enough for us."
• "Service was quick and friendly."
• "The staff could not do enough to help."
• "Fantastic service. The restaurant manager clearly knows what he is doing. Very professional and charming/welcoming staff!"
• "Staff were attentive and really made us welcome."

Cons:

• "Very disappointed in the customer service."
• "Waited 45mins for lady to come to take our drinks order, and then waited an eternity for them to appear."
• "No apology was offered and we over heard them call us moody."
• "Lots of people after us got served before us."
• "Service was poor, there was a table of 4 being looked after to the detriment of others, ignored by certain staff because she was to busy looking after her friends."
• "Service was terrible and we were ignored throughout, not even offered a drink."
• "There was a lack of service, as we were not asked if we wanted any extra drinks or even water with our meal."

Food Quality

Pros:

• "food was lovely as always."
• "Delicious food, kind staff, lovely place."
• "The food was superb. So tasty. Loads of it too."
• "The vegan options are some of the best I've ever had."
• "The food is absolutely amazing, comfort food on a high restaurant standard."
• "The food itself is an imaginative combination of flavours and really nicely presented without skimping on portion size."
• "Best fish I've had by far. The sides and sauces all compliment it perfectly."

Cons:

• "The fish pie and crab rarebit (no crab) and the house wine tasted cheap."
• "My fish and chips were below average. Thin fish (cod) and overcooked."
• "The most expensive cream tea I had in Cornwall but it was the best, you get what you pay for."
• "The food was utterly exquisite until I got to the Falmouth mussels."
• "The crab rigatoni (£24.50) was very disappointing. The rigatoni was actually penne, there was hardly any crab meat, too much sauce and the pasta was not al dente."
• "Was disappointed with the 'fish' as it felt like 70% batter and 30% meat substitute."
• "exceptionally disappointing meal, don’t be fooled by the seaside location any seafood meals will be doused in dairy products!!"