Address: 878 Boclair Rd, Milngavie, Glasgow, G62 6EP, United Kingdom
Phone: +441360621968
Rating: 4.2
based on 193 reviews.
Service
Pros:
"service was quick and polite"
"Staff and service was good"
"Tea was very friendly and did a great job making us feel welcome and serving our meal."
"Our server, Amy, was excellent and opened an app which had all the safe dishes listed, she also made sure the chef was aware."
"A big thank you to Grant and Stewart, who usually work at The Stables but were covering here at the Tickled Trout for the evening. The service they provided was excellent, and nothing was too much trouble."
"Service was great, our waitress was really kind and the manager was very friendly."
"The staff were really attentive and friendly so a massive thank you to Amy and Jen who looked after us."
Cons:
"the service seems to have deteriorated somewhat. Hence the 3 star rating. E.g.. given a glass which had not been properly cleaned and had lipstick stains on it, no cutlery, inattentive waiter."
"Customer service training is lacking especially by the young girl behind the bar."
"Been here a few times orders been messed up at least twice no change to the bill"
"service was terrible even had to ask for some colouring pencils for a 5 year old who was bored / Hungry"
"The service we received (from about 10 different members of staff) was laughable."
"Service was dire. Slow between meals."
"Service was terrible waited 30 mins to have order for drinks taken after going to bar."
Food Quality
Pros:
"the meal was excellent"
"The food saved this place slightly."
"Food was excellent with very generous proportions."
"Lovely food, pleasant staff in a quaint but comfortable setting."
"It's the food that sets it apart, all the pub grub classics, just better."
"the food was lovley and cooked to perfection"
"Starters and mains were absolutely outstanding a huge difference from last time I had visited"
Cons:
"Mediocre to poor quality pub grub but at mid-level restaurant prices."
"the standard of food was very poor"
"fish n chips was poor mostly batter hardly any fish"
"So I went for the steak pie. It was disgusting! The gravy was gelatinous and the meat was tasteless."
"Terrible service, poor food"
"The food was not too great, chicken was overcooked and smelt greasy."
"Food not even mediocre, will not be back!"
Ambience and Environment
Pros:
"The Comedy Garden was amazing, its been a while since we have all laughed like that!!"
"Easy parking and nice outdoor area."
"Surprised lovely clean environment warm and inviting."
"Great, local country pub with a fantastic atmosphere and cosy feeling thanks to a roaring fire."
"the atmosphere and the pub itself has a warming quality and i can see us visiting lots over the festive period when i have more spare time."
"With a well designed spacious interior, this is very much a dining rather than drinking pub that is comfortable and airy."
"The place was just buzzing! Loved it."
Cons:
"please give the hallway leading up to the toilet a much needed lick of paint, the walls and doors were absolutely filthy."
"Place was heaving and the staff were unable to cope."
"It was freezing. Despite the restaurant being empty, we were put next to the door."
"Unfortunately the sun had gone behind the building by the time we arrived at night so the outdoor tables were in shadow."
"Lack of flowing fresh air, was quite stuffy, could do with some open windows."
"General decor in need of a refresh"
"Table next to us had a big dog shaking it hair all over the place which was not very hygienic."
Value
Pros:
"The food was above average for this kind of establishment."
"Brilliant setting, menu is excellent, wide range suiting most tastes."
"6 of us had the 2 course lunch which was excellent value and was enjoyed by all of us."
"Prices reasonable for a range of largely traditional fare"
"The food was amazing and £20 for 3 courses on a Saturday night is a great price for what you get."
"Food excellent, portion size very good, (beef rib was excellent), dog menu is a great touch, choice is very good, prices as expected."
"Food was amazing and very reasonably priced, definitely better than your standard pub fare."
Cons:
"The prices respectively were £15.50 and £19.50 equalling £70. For some reason the computer did not recognise these prices and charged us individually £80."
"They also managed to get 2 out of our 4 dishes wrong, and the food for the youngest kid came 15 mins after they brought everything else."
"ABSOLUTE RIP OFF TBH...... me and my family WILL NEVER step foot in this kid on country restaurant."
"they charged £2-25 irn bru and £1 90 for apple juice a total bloody rip off"
"still hungry,portions tiny and not value for money"
"for 4 hot beverages(tea and coffee) and 4 sub standard puddings £30 is a lot of money - very disappointed"