Address: 32 Meneage St, Helston, TR13 8AB, United Kingdom
Phone: +441326572459
Rating: 4.7
based on 275 reviews.
Decor and Atmosphere
Pros:
"A real gem of a place with great decor and a cool vibe."
"Decor is amazing and it doesn't feel like you're in Cornwall at all once inside."
"It was very nicely decorated."
"The restaurant is decorated with a variety of classic US paraphernalia giving it a southern US vibe without coming across as tacky."
"First impressions are spectacular, the atmosphere is almost enchanting with all kinds of references to American culture and pop culture as well."
"The decor gives it a great atmosphere."
"Great decor and atmosphere. It's obviously run with pride."
Cons:
"It's just such a small venue that it felt like everyone was looking at you which made me very self conscious and nobody likes that when they're eating."
"We frequent the Falmouth boo Koo's and used to come to this one years ago, this time it felt dated, had a distinct lack of atmosphere and the seats are tiny and upright."
"The table in the window was ridiculously hot - the ceiling fans they had just werent doing anything. It became so uncomfortable that we couldnt wait to leave."
Service
Pros:
"This place is buzzing, so popular! Incredibly helpful, friendly staff."
"Loved the decor and service was fast and our waiter was v helpful."
"The waitress that served us was so lovely and she definitely helped make it a positive experience for us, we won’t hesitate to come back."
"Great customer service. Lived up to the hype!"
"Good atmosphere and friendly staff."
"The staff are friendly and approachable, the food is top notch, relaxed atmosphere."
"Staff are super friendly and helpful."
Cons:
"Service was absolutely terrible booked a table when arrived was shown our seats and was left for 20 mins before we had to grab a member of staff to ask to order as they had forgotten."
"Even though it was quiet, the staff could have gone around and swept the floor and emptied the bin, which was full by the door."
"Really bad service too from very young girls all with attitudes, all on their phones."
"We waited for 20 minutes hoping the staff would take our order but we just left when the waiters decided to take orders from 2 other tables who came in after us."
"Walked Out - No Service! Was really looking forward to our first trip, my husband's birthday. Walked in and up to the counter as instructed by a sign. Waited for a couple of people to order takeaway (4 members of staff available but didn't acknowledge us). The server didn't even look at us once she had done the takeaway orders."
"Lack of table numbers left the waiting staff confused nearly giving our long-awaited food to another party."
Food Quality
Pros:
"Food is always great, full of flavour, massive portions that we always struggle to finish."
"Huge, fantastic burgers for a very good price!"
"Really good quality food, well presented and not stupidly big portions."
"The burgers taste gorgeous and are cooked to perfection."
"Really tasty food here, you can tell your taste buds are being manipulated with all the seasonings, but who cares when it tastes this good?!"
"The burgers were so flavoursome and juicy with lots of melted cheese on them."
"Food was so good. We had a burger each and fries. Could have easily shared as portion of fries were huge. Burgers were very flavourful."
Cons:
"Only thing - it tasted like the chips were cooked in a weird oil so wasn't the biggest fan."
"Frozen onion rings that were so overcooked it was insane! It took 5 mins to come out ready so the burgers are pre-cooked and microwaved on order, really disgusting taste and texture!"
"Burgers was not to mine or my friends liking, we left over half each, too crispy mincey not juicy enough for my taste buds each to their own though."
"The food was good but not great."
"The food was without a doubt amazing."
"The food was phenomenal but a sure lack of free sauces on offer is a let down, the 'louisiana hot wings' coming with no sauce at all."
"The wings were OK, the coating was a little thick and tough and for spicy wings they weren't spicy at all."
Value for Money
Pros:
"Huge, fantastic burgers for a very good price!"
"Really good quality food, well presented and not stupidly big portions."
"Friendly staff, great service and so well priced."
"Prices were very reasonable too for the size of the portions."
"Very good value for money."
"Good quality at an fair price."
"Wow, such great food, great service and even better prices.. definitely recommend and definitely going back."
Cons:
"It wasn't cheap, but then not much is these days."
"Quite pricey, but no more so than your other specialist burger joints."
"£25 for a regular burger fries onion rings and coleslaw is far too much however the taste was faultless."
"Yes it costed £22, but I would happily pay this price again."
"It is relatively expensive, but the quality is high."
"The milkshakes were expensive but also very, very good."
"Food was ok, not great and not what I'd expect considering the price."