The Red Lion Inn Reviews Summary

Staff Service

Pros:

• "Really nice, helpful staff."
• "Instantly were welcomed by the lovely lady working and served drinks."
• "Run by local people, all staff were top of the class, we were made to feel very welcome."
• "The staff were so helpful."
• "Staff were welcoming polite and attentive."
• "Staff friendly and efficient."
• "Seldom have we visited somewhere where all the staff were completely across their jobs and had such a positive attitude with each other and the customers- no sullen faces."

Cons:

• "Asked at the bar for a drink, said they would bring it over, but then continued to serve other people and never got my drink."
• "First time back at the red lion for a few years heard it was under new management well I can only say my meal was awful... won't be back."
• "Staff were kinda rude seemed too busy to come outside to take our food order."
• "The staff are very abrupt and tell you as soon as you arrive that you are only welcome to eat outside."
• "Food almost thrown at us, some in the passing, stressed waiting staff that had clearly had enough for the day."
• "We had to wait long for a waitress to take our Order and also we waited long for the good."
• "Soon accosted by young male staff wanting to know *who* had allowed us to sit down as *all* tables were reserved."

Food Quality

Pros:

• "Our delicious vegetarian fare hit the spot!"
• "Absolutely delicious food!"
• "The chicken ham and leek pie was absolutely delicious."
• "The vaked goat cheese with chili jam and oatcakes was fantastic."
• "Lunch was fresh and tasty. My lamb fell off the bone."
• "The lamb rump with red wine sauce, mash and vegetables were the best of it's kind I've ever had."
• "The food was some of the best 'pub grub' I've had the pleasure of eating."

Cons:

• "Food wasn't great, chicken was dry, coleslaw had random HUGE chunks of onion through."
• "Salad was slightly dry, could have used extra dressing or something."
• "Old-style watery mayonnaise-based prawn cocktail served in a salad bowl, merely acceptable steaks, toffee pudding with a burned flavor."
• "But unfortunately the food was below average and bland."
• "Only quarrel was the lack of flavour in some of the foods."
• "Totally drowned gammon steak and mashed potatoes with mustard sauce. In short I was served a plate of slop that wasn’t fit for a pig."
• "Good meat but frozen veg."

Ambiance and Decor

Pros:

• "The pub interior is charming and historical."
• "A nice wee inn with a very unique interior."
• "It has a cosy and homely atmosphere and is very inviting."
• "Highly recommended, the ambiance, decor, everything is wonderful."
• "It is such a lovely, warm and cosy pub with a great bar & atmosphere."
• "Cosy and welcoming."
• "A lovely cosy atmosphere."

Cons:

• "Beautiful meal only thing we could complain about was where we sat having our meal...it was in the bar area quite small space squeezed in between other people having their meal it was very loud no privacy at all."
• "On the thoroughfare from door to everywhere."
• "Was freezing. Many walked away."
• "Called in at 8pm fancying a beer after walking up to Culross Abbey with the dogs to be told they are not a dog friendly pub."
• "The purpose of nearly half the tables in the Red Lion was to sit rent-free waiting patiently for promised customers."
• "On arrival our table wasn't available, so were seated at another table, near to an open door...chilly."
• "We didn't book, so we had to sit outside, which was a shame as I could have spent more time exploring inside."

Value and Pricing

Pros:

• "They had a three courses option on the menu including steak for £29 so we went for that."
• "Food was excellent and portions are massive."
• "Prices are reasonable for the quality of the service and food."
• "Good value for money."
• "The food we ordered was very generous portions and the prices very reasonable."
• "The food is always reasonably priced."
• "Food great at reasonable prices."

Cons:

• "Reserved a table for two, and on arrival we were placed into a booth with another couple, when there were other tables available."
• "Booked it for 5 and when we arrived there it was closed for some reason and didn’t tell us that they for whatever reason closed without telling us."
• "The customer service was atrocious, we had to wait 40 minutes on our desserts."
• "Waited 40 mins for food and it was quiet not many customers at that time."
• "Due to the busy restaurant, the service was rather slow."
• "Service was slow even though there appeared to be plenty staff about and the food was average to be honest."
• "If they want to keep their certificate of excellence they need to obtain better chips and cook them properly."

Parking and Accessibility

Pros:

• "They have a private car park for customers."
• "The car park is limited on space due to the expansion of the outdoor seating to cater for social distance."
• "Good parking round the back of the building."
• "The atmosphere is really fantastic and easy parking too."

Cons:

• "Small car park which is easily missed behind the pub. Very tight entrance to get in."
• "Had to park in the main village car park a little bit of a walk away from the pub."
• "Old traditional building, so a little tight for disabled access (just sit outside!)."