The Hain Line Reviews Summary

Service

Pros:

• "Families welcome, good service and quality of food gives a reasonable lunch venue cause for consideration."
• "Staff are very friendly and great services."
• "It was clean and tidy. The staff were efficient at cleaning the tables."
• "Nice atmosphere, well laid out and friendly staff."
• "Clean and tidy pub. Very friendly staff."
• "Friendly staff. Choice of ales."
• "We were served quickly and staff were friendly and helpful considering they had to keep unlocking the disabled toilet door for my toddler as he was toilet training."

Cons:

• "The experience I had today from Wetherspoons was very appalling... I had a chat with the Team Leader and he also was very unresponsive by the biased action from the staff."
• "Absolutely dreadful service, ordered drinks via the app and they just left the tickets on the side of the bar, the ladies behind the bar were rude and unhelpful when we asked where our order was."
• "Wetherspoons app wouldn't work at all, staff unwilling to take orders from tables, just kept saying 'keep trying it will work' despite other customers having the same problem, staff just disinterested and unhelpful."
• "Very understaffed has no staff upstairs."
• "The member of staff we spoke to on our arrival, and whilst asking to order a drink was rude and patronising."
• "Manager was rude, although not to me personally."
• "Bar staff overworked can take a while to get served."

Cleanliness

Pros:

• "It was clean and tidy. The staff were efficient at cleaning the tables."
• "Clean and tidy pub. Very friendly staff."
• "I was happy with the state of the toilets considering how busy it seemed - they were well maintained, smelled ok and were fully stocked."

Cons:

• "This place needs a good clean and a leader to get a grip and LEAD."
• "Filthy tables, trays of dirty glasses laying around, painfully slow bar service and the gents toilets absolutely disgusting."
• "Worst spoons we've been in the place is filthy no soap in the gents."
• "Little atmoshere, tables were dirty and were left that way, wish we hadnt already ordered drinks before we took a proper look around."
• "The place is untidy and dirty, and the tables are not cleared from previous customers or cleaned up, disappointed."
• "The tables a filthy, sticky, everything is a mess."
• "Every single table was dirty. We had to clear our own table in order to sit down."

Food Quality

Pros:

• "Spoons as we all know is cheap and cheerful but st ives wetherspoons quality of food is beautiful."
• "Lovely pub! Not a fan of wetherspoons especially on Saturday nights as they're usually heaving, but it was lovely!"
• "Good prices & tasty food."
• "Had Curry night on a Thursday for £8-99, super value. Tasty and hot."
• "The southern fried chicken was really tender in the crust had the perfect spice flavor."
• "The food is well prepared."
• "Food was good, served quickly and well presented, the selection of ales was good too."

Cons:

• "By far the worst weatherspoons I have been to so far. Wasn’t a enjoyable meal."
• "The food was average too, with the Alfredo pasta portion being very small."
• "Virtually every drink and meal I requested wasn't available."
• "Although the premises are nice enough and food and staff excellent, the building was very cold."
• "Had food here the other day and it was Rubbish Singapore noodles or something. Don't recommend the food at all."
• "The food was decent, steak was over cooked but was fine."
• "Poor food and even though the Ruddles best was £1.29 a pint it was flat....almost like the bar staff can't pull a pint of Ale....worst Wetherspoons I have ever been in....very disappointed."