Oak Tree Inn Reviews Summary

Location

Pros:

• "I was staying for work and what a location."
• "Super location for walks and Loch Lomond adventures."
• "Location was beautiful and only a 30-40 min walk from millarochy bay campsite."
• "The Inn is perfectly positioned to the Loch, and for exploring other areas."
• "Balmaha is a remote location with stunning views and obviously handy for The West Highland Way and The Conic Hill walks."
• "Beautiful location next to Loch Lomond. Stunning building with oak beams, rustic decor, and open fire."
• "It's a great stopping point if you are hiking around the East of Loch Lomond."

Cons:

• "The view from our balcony over the Loch was limited due to the weather."
• "Balmaha is a quiet little town, most folk come for relaxation and a blast of the outdoors."

Staff and Service

Pros:

• "The food at dinner and breakfast was excellent and we felt looked after from start to finish."
• "Lovely staff, very welcoming and friendly."
• "Staff were all lovely and friendly."
• "All staff simply superb and service exceptional."
• "Staff were very attentive. Super dog friendly."
• "The staff were all so friendly and professional."
• "The staff was very helpful, room was comfy and clean, loved the view of the Loch."

Cons:

• "Unfortunately every staff member I spoke to - receptionist, several different waiting staff weren't helpful at all."
• "Average, lots of staff chatting amongst themselves, had to get their attention for orders and help."
• "Unfortunately, we had a really negative experience here, because the order at the table (using a QR code) system is so flawed."
• "The service was a bit slow, but they were also full to the brim with not a single empty table."
• "Did not stay overnight, just dined. One needs to order for themselves and even bring cutlery, no napkins were available."
• "The only complaint I have is the fact that you still have to book a table for a drink and are not allowed to stand at the bar- This is how it was during 'COVID'."
• "Staff were lovely, but produce, price and online systems really failed them today."

Food Quality

Pros:

• "The food there is outstanding!"
• "Desserts are very good."
• "Good food 🤤 Being an Indian, I had Haggis for the first time and loved it."
• "The food was excellent; the steak pie was very good and my daughter loved the soup of the day (had seconds!)."
• "The food I ordered was delicious, service was fast and the staff were professional and courteous."
• "Food was superb, large portions."
• "The food was great, especially after a day walking in the rain!"

Cons:

• "Highly doubtful the 'homemade steak pie' is anything but Brake Brothers or some other catering buy in."
• "The rest of the meal was pretty substandard; cheap and tasteless cheese and wafer thin, non descript ham, shop bought chutneys."
• "A mediocre experience here and too expensive for the standard."
• "Food we had was nice but could have had a little more flavour, and the wasps (though there are catchers scattered around) are an issue and annoying."
• "The main food meals are not so great though. There is a distinct lack of decent vegan food."
• "The starter was fine, but the main (herb crusted mac and cheese) was neither, herby, nor crusty nor cheesy and the macaroni was very overcooked."
• "Unfortunately the food quality was extremely poor. Cheap ingredients and badly cooked."

Accommodation

Pros:

• "The rooms were spacious and comfortable."
• "The rooms are big enough, clean and provide everything we expected and more."
• "Room was beautifully decorated with attention to detail. Very comfortable."
• "Stayed in deluxe room which had amazing views of the loch."
• "We Stayed in one the cottages rooms with a lovely view of the Loch."
• "Great view from our room, very clean and decorated with a rustic decor with stylish amenities (very powerful waterfall shower)."
• "The room was one of the cleanest I’ve ever stayed in."

Cons:

• "Very cramped bathroom, badly mounted toilet-seat so you have the top in your back."
• "The room was nice, in one of the cabins, but we expected the room to be bigger like shown on their website."
• "The only criticism of the rooms was that the shower pressure was really poor which isn't ideal after a long hike."
• "Very mixed feelings about Oak Tree. Great location and the room was clean and tidy. Our room was in the main building above the bar/dining area and was very noisy."
• "Room is at £150 per night very expensive for what you get."
• "Quite small with paper-walls."
• "Funny smell from the bathroom drain at times, work vehicles driving right outside the front of the pod during early morning."