DoubleTree by Hilton Glasgow Strathclyde Reviews Summary

Location & Accessibility

Pros:

• "The location is off the motorway so it is easy to get to."
• "Come here for a quiet place to work around once a week- lots of plug sockets and comfortable seating."
• "Good location and nice friendly staff."
• "Ideal location for travellers going South or North."
• "The hotel is easy to find in a good location, rooms are large, quiet and comfortable."

Cons:

• "The hotel's location is not ideal as there's no public transport close by."

Room Quality

Pros:

• "The rooms are very well appointed and extremely comfortable."
• "Very clean and quiet room, comfortable bed."
• "The room was perfect in all ways."
• "Room was upgraded so had a lot of space, comfy beds, very clean and decent sized bathroom and shower."
• "Clean spacious room, Housekeeping kindly came up to me with a small fridge for my drinks."
• "Stayed here for a night on a Groupon deal. Nice large room."
• "Rooms were spacious and clean beds comfortable."

Cons:

• "Incredibly noisy rooms."
• "The bed is not very comfortable."
• "No climate control in the rooms so when 'summer' arrives the window will be open to allow all the noise in."
• "Pillows are useless and the mattress is really creaky so woke me up every time I moved."
• "The rooms and general decor are a bit dated too, albeit large spaces."
• "The room was cold, the heater was very poor."
• "Room was very cold and only a thin duvet on the bed with no blankets in the wardrobe."

Staff & Service

Pros:

• "All the staff were amazing and very welcoming."
• "All the staff were very helpful and friendly from the reception, pool attendants to the gym instructor's."
• "Reception staff are so lovely, welcoming and professional."
• "The receptionist was very helpful."
• "Very welcoming staff in the morning at breakfast."
• "Staff were great, Austin made a massive effort and should be commended."
• "Friendly staff couldn't do enough for you."

Cons:

• "Staff not competent and slow, there seems to be no or very poor communication between the staff and different departments like spa, reception, housekeeping, etc."
• "The 2 young girls looked as if they couldn't be bothered to be honest."
• "I felt that the wedding staff were a little unorganized."
• "Waitresses seem near to tears. Not a happy environment absolutely rubbish experience this time, very embarrassed and shocked."
• "The European man with tattoos who checked us in was rude and unwelcoming."
• "General manager made the bridal party uncomfortable."
• "The staff seemed disoriented."

Food & Dining

Pros:

• "Food absoulty gorgeous. Breakfast absoultly gorgeous."
• "All the choices on offer are excellently cooked, tasty and very very enjoyable."
• "Amazing lunch. Great service from Annemarie and Paige."
• "We loved the food and booze! Well stocked bar, decent prices."
• "Had a fantastic meal here with a group of friends."
• "Food was very good."
• "Restaurant had good food portions and food was piping hot."

Cons:

• "Having to pay for a second cup of coffee at breakfast when breakfast is included is not very good."
• "The food all looked a little undercooked and people kept having to ask for mugs, plates and cutlery to be replenished."
• "Unfortunately dinner in the evening very mediocre."
• "When the food arrived the bread was hard and the chips were cold and limp."
• "The meal was excellent, the menu was good but a little limited in choices."
• "The evening meal was a limited menu but the food was tasty and decent portion sizes."
• "The food was the worst I've tasted in a hotel."

Facilities & Amenities

Pros:

• "Leisure facilities are busy but space for everyone. 2 saunas, 2 steam rooms, 3 jacuzzis."
• "The free wifi was good too and I had no performance issues."
• "Plenty of free parking and in general, the place is of the high standard that you typically find in a Hilton branded hotel."
• "The whole hotel was well kept, and clean, and it's clear that they're doing their best to hold a rigorous cleaning regime, and you can see at a glance when a room has been cleaned between guests."
• "Gym and spa/ pool were modern and clean."
• "The spa facilities are spotless."
• "The leisure centre was good, with a large swimming pool for guests."

Cons:

• "Kettle was difficult to boil as the cord was short and there's a lack of plugs."
• "The button on the phone that calls room Service doesn't get answered."
• "The television remote was barely functional and the air conditioning didn't work."
• "It was absolutely shocking went for a spa day no robes couldn't even hire one!"
• "The changing rooms to the swimming pool were really quite dirty and unpleasant."
• "WiFi is almost unusably slow, not great for business."
• "The gym is not open 24 hours as claimed in the room guides."