The Angel Reviews Summary

Staff Service

Pros:

• "It was a pleasure to be served by Crina who greeted us all with a smile and was very efficient."
• "Lovely meal last night with family/friends. There was 13 of us and Megan, who was looking after us, was brilliant."
• "Crina is a perfect example of customer service, her and her team took care of each and ever demand thrown at them with no questions or deliberations."
• "Staff are all friendly and helpful, one in particular Crina, is great at recognising if you’ve been before and sorts out tables and help customers as much as she can."
• "The staff were very helpful and friendly, we would highly recommend this place 5 stars."
• "Brilliant service by a lovely friendly young lady who couldn't do enough to help."
• "A lovely lady called Crina was very helpful and really added to the friendly atmosphere."

Cons:

• "Megan is the worst pub manager I have ever met in 50 years as a senior management consultant."
• "The young girl behind the bar, who was more interested in sitting chatting with her mates and left us standing rather than serving us."
• "Service was bad we waited 45 min for drinks the food was average and we had two children with us."
• "No one at the door to seat people during the quiz, which left everyone milling about confused in the entry way."
• "She had real attitude."
• "Waiter after 15 mins came back, surprised we hadn't had our drinks."
• "Service was atrocious."

Food Quality

Pros:

• "Food was served quite quickly. We had 2 pizzas for dinner and they were so DELICIOUS!"
• "The angels food was amazing, perfectly seasoned, good portions."
• "For the most part the starters were lovely."
• "Food was incredible (we had the Camembert, the sticky chicken bites, and the arranchini)."
• "The food is awesome."
• "The steak was very tasty and tender."
• "The food was cooked beautifully, piping hot, didn't wait long and a great end to a lovely day."

Cons:

• "The quality of the food was not worthy of the price charged."
• "Tonight is our last time going to the angel for food, it's a waste of money. You get better quality at a Weatherspoons for half the price!"
• "Food is incredibly overpriced for what it is."
• "Fish cakes and sauce were bland."
• "Don't go for a steak. It would be a misteak! Sirloin was supposed to be medium rare.. was chewy, tough and gristle was so hard you couldn't cut it."
• "Most of the food came out just about warm."
• "The 'roast' beef was very undercooked."

Ambiance and Atmosphere

Pros:

• "Great atmosphere inside. Great location."
• "The atmosphere was beautiful."
• "Also, the atmosphere is cosy and there was a dog friendly area for dogs and their owners."
• "Lovely atmosphere. Nice staff. Good beer and wine."
• "The foods great, the pub looks amazing inside and there's more then enough seating outside, the staff are fantastic..."
• "Nice and cosy with a good family friendly atmosphere too."
• "Its such a lovely pub with a cosy atmosphere."

Cons:

• "Also very noisy pub with lots of people sitting in dining area just drinking, not eating."
• "The pub itself was so cold two of us kept coats on."
• "Everything on the table was sticky and unpolished."
• "Looks nice inside, very quaint. Lots of seating outside but road traffic quite noisy."
• "Then escorted to a table for 2, right in the middle of the restaurant where are screaming children running amok."
• "The experience was topped off by ants crawling over the table and me...and that was inside the pub."
• "We will never go there again."