Sarah Louise Bridal Reviews Summary

Staff Service

Pros:

• "The staff were simply outstanding really went out there way for me."
• "The staff were more than helpful and accommodating, very professional."
• "The staff went out of their way to make me feel like the most important bride to be."
• "Staff were so helpful and knowledgeable."
• "The ladies who work in the shop couldn’t have been more helpful, so kind, welcoming and professional too."
• "Everyone of the team were friendly, welcoming and not at all pushy."
• "The staff are fantastic and go above and beyond to help."

Cons:

• "Do not expect to feel special here."
• "Our greeting was far from 'warm'."
• "The staff outright refused that the promised alterations were possible."
• "Your staff were unwelcoming and mocked the price range my sister in law gave your staff and felt judgement."
• "The assistant was in such a rush to get out the shop."
• "Uninterested staff."
• "The staff were sharp and very arrogant."

Shop Atmosphere & Decor

Pros:

• "I loved the feel of the shop the decor is lovely."
• "Such an amazing collection of gowns, and the bridesmaid gown section was the biggest I've seen."
• "Great selection of beautiful brides & bridesmaid dresses!"
• "The dresses were stunning with lots of choice and privacy when trying them on."
• "The atmosphere in the shop was unwelcoming."
• "The shop had the most beautiful selection of dresses, probably the best I had seen out of the few shops I had been to."
• "The range of bridal dresses are amazing, I tried on lots of different options and ended up finding my dream dress."

Cons:

• "It smelled like mould and damp and was even worse downstairs."
• "Great if you like Damp!"
• "A naff basement with bad lighting where people try on the dresses."
• "The dresses were all great but the store smells of damp."
• "Was taken downstairs to a dark tired looking room with other people also trying on dresses."
• "The down stairs was rather dark and gloomy and had a strange smell and found mould on one of your seats."
• "This place could do with a total overhaul."

Dress Selection & Fitting

Pros:

• "This is the only shop I’ve been to where they used small pins to fit the dress to give you a chance to see how it really looks."
• "I was given time and variety to choose from."
• "Such a huge selection of dresses of every style you could want."
• "They have a great range of dresses in lots of styles and colours."
• "Loads of choice, styles and I didn't feel rushed."
• "The variety of dresses they have is superb!!"
• "They looked rather tacky and poor quality anyway."

Cons:

• "The dresses were all very similar, highly embellished, fussy and just too much for my own personal taste."
• "Dresses mainly seemed to be in small sizes so not ideal for anyone who isn't petite."
• "Cheap looking accessories."
• "The changing rooms are also tiny."
• "Paid hundreds of pounds to them for the closest alterations they could make, and when we took the dress home, we found that none had actually been made."
• "The quality of the dress is superb!"
• "The quality of the amend on the length was abysmal."