Aimee Bridal Couture Reviews Summary

Customer Service and Experience

Pros:

• "The staff had a warm and welcoming manner and were fully prepared for my visit by having my wish list and more ready upon my arrival."
• "Cody gave such care and attention when helping me select dresses and was working tirelessly to help me find my perfect dress."
• "Chloe listened and was patient, she gave me plenty of opportunities to try different styles and re-try dresses to make sure they were just right."
• "Julie, my consultant, was an absolute gem. She not only made me feel comfortable but was also a wealth of knowledge when it came to dress cuts and fabrics."

Cons:

• "The Manager was less than helpful. My daughter's dress was to be diamond white but was Ivory. Obviously, Manager did not do as was asked."
• "If you’re looking for a high-quality dress for the price and an experienced bridal stylist Aimee Bridal Couture isn’t the store for you."
• "Once they have your money, they are not interested and do not know the meaning of customer service. Avoid."
• "Check bridal support groups/Facebook etc. before dealing with this store. Plenty of shared bad experiences with being charged for services not received."

Dress Selection and Quality

Pros:

• "The dresses are stunning and they really do have something for everyone."
• "They were high quality and exactly what I envisioned, varying in details here and there."
• "I found my dream dress at Aimee Bridal Couture during my very first visit and at my first dress shop."
• "Aimee Bridal have a great range of sizes and don’t have plus size dresses in a separate room."

Cons:

• "The quality of dresses is AWFUL. Think worse than ASOS that costs £2k. Scratchy. Polyester. Really cheap looking details."
• "I was a little let down with my experience with Aimee bridal when I went to my first fitting and the dress was ordered wrong."
• "Unfortunately, despite the pre-appointment wishlist they did not have these options in for me to try."
• "Plenty of shared bad experiences with being charged for services not received (appointments, alterations, etc.) and in some cases cancelled by the owner herself."

Personal Touches and Atmosphere

Pros:

• "The suite and surroundings are STUNNING (and smell unreal!). The personal touches make the experience one to remember."
• "After choosing her dress we were offered a cocktail whilst sorting payment details and fittings."
• "The shop itself is gorg and smells amazing. They put out an adorable board with my name and a countdown to my wedding date."
• "The personal touches and the cocktails in the bar to celebrate finding the dress made it such a lovely experience and memorable appointment!"

Cons:

• "Mairdh was lovely and very helpful. Unfortunately, despite the pre-appointment wishlist they did not have these options in for me to try."
• "The stylist was the most inexperienced of anyone I’d worked with, asking me what I wanted to see versus guiding me through the process."
• "This business 'fought to survive during a global pandemic' by taking advantage of brides to be."
• "The staff are lovely, however, the Owner is not (the ones that are still there from my initial app, seem like a large staff turnaround)."