Brides in the City Reviews Summary

Dress Selection and Variety

Pros:

• "There are hundreds of beautiful dresses to flatter every shape, size, wants and needs."
• "The dresses are all beautiful and they have such a wide range of styles and prices."
• "There was a wide selection of dresses and my associate Kaitlin was so lovely and kind."
• "The selection of dresses and the quality were amazing."
• "The shop itself is beautiful and very aesthetically pleasing."
• "The variety of dresses and size range (they're here for the big girls too) is amazing!"
• "The dresses are stunning and they have a wide range to choose from including plus size."
• "The selection in bridesmaids dresses was amazing too!"

Cons:

• "Really disappointed by my visit to Brides in the City. The staff were lovely but the dresses really let it down, they were covered in make-up/fake tan and very dirty."
• "With my £1000 budget, I knew I might not find my perfect dress here, but I was eager to try the ‘Buy Now’ section which I was directed towards. In the back of the shop, the changing facilities were tiny and a bit run down."

Customer Service and Experience

Pros:

• "Catelyn was so patient and no ask was too big. She showed us lots of options, veils, accessories etc and gave great guidance on how to customize my dress."
• "I had an absolutely brilliant experience at brides in the city! Everyone was so friendly and helpful from start to finish."
• "The girls in Brides in the City are honestly phenomenal. The experience I had here was brilliant & nothing like I’d experienced dress shopping elsewhere."
• "Amazing experience - so happy I went to Brides in the City."
• "I was really nervous about trying wedding dresses on. Staff were lovely and made me feel at complete ease from the minute I walked into the store."
• "The girls were absolutely lovely and made you feel so welcome, especially Catelyn who went above and beyond helping me."
• "The staff are also incredibly friendly and attentive without being pushy."
• "The girls are all so friendly, attentive and definitely go that extra mile to ensure you have the best experience."

Cons:

• "I had a very negative experience with this shop the store manager was rude and abrupt to me and my friends when trying on dresses, made us very uncomfortable during the whole experience."
• "The shop assistant made a couple of comments about my body that made me feel really uncomfortable."

Personalization and Customization

Pros:

• "I loved that it was so simple to make changes to the dress so it felt fully me and fully in keeping with my wedding."
• "Catelyn was so attentive, kind and genuine. She showed us lots of options, veils, accessories etc and gave great guidance on how to customize my dress."
• "She helped me visualize how it could be altered to look like the dream picture I kept pouring over on my phone."
• "I chose something completely different to what I expected to like but it is perfect."
• "She listened to everything I liked from every dress and altered the one I loved to make it mine!"
• "The designs of the dresses are the most elegant and unique I have come across, and the fact they can be redesigned to your exact liking is such a great bonus."
• "The designer also offers a custom service, which is perfect if you can't quite find THE ONE."
• "I love that I can customize the dress to exactly how I want it."

Cons:

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