The Coinage Hall - JD Wetherspoon Reviews Summary

Service

Pros:

• "Staff excellent as well. Cleaned table on arrival and were friendly."
• "Visited on a very quiet morning and welcoming staff brought a quality cheap breakfast."
• "While there can be a wait for service during busy periods, the staff are always really good at dealing with it."
• "The staff seemed friendly and helpful to me during my coffee break in Helston."
• "It's great how Wetherspoons has managed to introduce table service in British pubs! And at just over £2 a pint, most can afford to eat out."
• "The staff are friendly and service is prompt."
• "The staff are always friendly and proactive in clearing away tables and serving customers with a smile."

Cons:

• "We was sat waiting for ages for our plates to finally be cleared."
• "The service was terrible. Waited at the bar for ages and the barmaid served people who had arrived after me first."
• "Went there today and the service was poor brought our food with no cutlery."
• "Disinterested and gossiping staff, chatting rather than serving."
• "The waitress brought drinks and never took any empty glasses away."
• "We were then told that the server was new and didn't know where all the tables were???? A different story from us not being at the table."
• "Absolutely terrible service. Ordered medium rare steak and it came cremated."

Food Quality

Pros:

• "Tasty & Inexpensive Food with large portions."
• "Food and drink as you would expect from all Weatherspoons, very good and superb value."
• "We ordered the baked potato with the five bean chilli; the potato was fluffy and well done, the chilli was delicious, and the salad wasn't wilted as they so often are."
• "Had curry for food and it didn't disappoint."
• "Amazing weatherspoons! Breakfast came out very quickly and was lovely."
• "The food is what you expect from wetherspoons- tasty and reasonably priced."
• "Food was good, service was quick."

Cons:

• "Food was terrible. Pizza was not cooked long enough."
• "Food not great, but at least cheap."
• "Food was alright I suppose but the steak on the mixed grill was as tough as Tin Miners boots and the chicken was cremated."
• "Poor food. Chilli =cold rice, small portion, very surprised at the quality."
• "Serious let down, not what you expect from a Wetherspoons... very poor tasting food with seriously small portions particularly on the meat on the mixed grill."
• "The burger was burnt and rock hard."
• "Food was bland. More than usual lol."

Ambiance & Decor

Pros:

• "Very impressed beautiful decor ..and we down loaded the app and ordered our meal and drinks come within a minute and dinner come within 10 mins ..vey highly recommended. Superb..."
• "The atmosphere is different depending upon where you sit."
• "Beautiful Historical Pub on the main street in old town."
• "It’s along the Main Street in a beautiful building with plenty of seatings with nice bar area!"
• "Really nice weatherspoons, lovely old building with a rooftop terrace, nice and spacey."
• "Cool place loads of cool decorations very clean place is huge, inside and out side seating the roof top is well cool."
• "One of the smarter of the Wetherspoons chain, and deceptively large inside - Effectively spread over 4 levels, with a lovely open fire, and beautifully converted from its previous life as a furniture shop."

Cons:

• "We went in there today dirty tables old chip on the floor."
• "Only set back is the facilities are in a confusing area, in the back, up a flight of stairs slightly hidden."
• "Far too many different levels and steps for people to navigate if they have any mobility issues. Huge risk of trips & falls."
• "Inside it’s stunning and really attractive, but highly let down by dirty uncleared tables, slow service and no cheery faces!"
• "Feels like you are in a library sometimes other times it is like a youth club. Sticky floors and tables, glasses left on tables hours after the tables have been vacated."
• "The dirtiest wetherspoons I have every been in. Decor poor. No toilet paper in disabled. Every table was dirty had plates and glasses still from lunchtime."
• "Very disappointed, we used to love coming here but it’s really gone downhill and is looking a bit tired."

Accessibility & Facilities

Pros:

• "The disabled access isn't well signposted. But once you go down the ramp and enter the door."
• "♿ Accessible throughout."
• "Wheelchair and prams friendly."
• "Good value like all wetherspoons, didn't realise how big the pub is. The seating at the back of the pub is more inviting, with a garden terrace up stairs which looked nice."
• "This building is like a Tardis, when viewed from the street it looks like another shop front, but step inside and it goes on forever, it's massive and, a lovely atmosphere as well."
• "A really nice pub with lots of cozy areas one a few levels, got a nice outside area lots on the menu for eating and drinking friendly staff and good prices."
• "Staff are attentive and helpful."

Cons:

• "Only one accessible toilet."
• "It's like climbing Mount Everest to get to them [the toilets]."
• "Part of my table was disabled toilets wasn’t far from the table however upon entry lock was broken and handle so had to walk along way using stairs to the next location of a disabled toilet."
• "No dogs allowed even in the outside bit. I appreciate this is a company-wide policy, but still not impressed and will be looking for other places in future."
• "The steak was disgusting couldn't chew the steak i had to spit it out the peas were rock hard chips was slushy onion rings wasn't cooked like rubber."
• "Disgusting that me my partner an my daughter get barred for ice myay I add because you as a company didn’t ask my other daughter for Id an still served her 3 drinks then decided to ban us."
• "The area we were seated at obviously had not been cleaned after lunchtime."