The Commodore Reviews Summary

Service

Pros:

• "service was impeccable."
• "Staff were friendly and doing their best."
• "Very good service and reasonable prices."
• "The service was great, very efficient and friendly."
• "Staff always attentive."
• "Service was fantastic even though it was a busy sunny afternoon and gala day the waiter did his upmost to make sure we were dealt with ok and his manner was brill."
• "The service was first class."

Cons:

• "Service was very slow had to wait a good 40 minutes before plates were cleared away and a further 15 before they came back with the desert menu."
• "We were both taken aback when the waiter rudely interrupted us mid conversation by noisily stacking and clattering the dishes on our table...very weird and rude to the point of being aggressive."
• "Clearly no one was bothered about talking to me about my experience or seemed interested in any way."
• "One star off as we waited at the sign saying 'wait to be seat'. We were ignored."
• "Placed my lunch order waited 30 mins and had to ask staff for explanation."
• "Waited 45mins before having to ask for drinks! Then almost another hour for menu after asking several times."
• "The chair collapsed under me."

Staff

Pros:

• "Really helpful management and friendly staff."
• "Gary who served us was such a joy."
• "Your Manager is an excellent Host."
• "The staff were nothing but accommodating and ensured we had a lovely time, especially Marc."
• "Eric was a fabulous server catering to all our needs."
• "Serena was lovely, she was so welcoming to us."
• "The waiting staff and bar staff are so welcoming and friendly."

Cons:

• "The small waitress with a lot of make up was very drunk on my visit, very slurred and smelled of alcohol."
• "a member of staff a young man with dark hair around 30 years old... had no customer service skills."
• "Food nice, lovely surroundings but the staff could be nicer especially Justin seemed to make other members of staff very nervous."
• "Asked about gluten free options on menu waitress no idea what a joke of a place we just left never again."
• "However a young lass 5ft e dark hair pony tail has one of the worst attitudes iv come across....sorry you cant smile or be nice."
• "the guy with a checkered shirt behind the bar was the worst and most bad mannered barman I've ever seen."
• "I did feel for the staff as they were run off their feet and not necessarily experienced enough to work efficiently."

Food

Pros:

• "The food is always cooked to perfection."
• "The roast dinner was delicious."
• "drinks were lovely."
• "Amazing food portions."
• "Always consistent standard of food and friendly service."
• "Food was delicious as were the cocktails and wine."
• "Food very good and well presented and reasonable priced."

Cons:

• "Found the food to be less than excellent the steak was asked to be cooked medium it turned out to be rare."
• "4 small bits of chicken for the price doesn't seem right."
• "I took one bite of my pork crackling and it broke my tooth! The crackling was extremely hard."
• "The poached egg that came with my meal was solid which spoiled mine slightly."
• "The sauce on the appetizer was very heavy so I didn't eat much of it."
• "The squash tarts were not tarts and certainly had no squash in them."
• "It came with most greasy onion ring on top and the batter on the burger was so hard, far too long in the deep fryer and chicken was hard and dried out."

Ambiance

Pros:

• "The views are spectacular."
• "Cosy pub with traditional features but it is really big."
• "Beautiful setting and well set out restaurant."
• "Love this place sitting our in the sun. It is clean and dog friendly in the outdoor garden where bowls of water are place."
• "Nice warm ambiance."
• "It’s a perfect warm, cosy atmosphere."
• "The atmosphere is wonderful, cosy and warm without going overboard with silly 'themes'."

Cons:

• "But sadly I wont be back."
• "Only disappointed restaurant quite cold."
• "This Helensburgh pub/eatery has its own carpark and easy accessible entrance, today they could not serve coffee & cake and due to covid conditions was devoid of atmosphere."
• "It was a bit pricier than we had anticipated."
• "Odd place, will serve drinks outside not food."
• "By today's standards that is very poor."
• "Never again set foot in there again👎NO. Stars."

Value

Pros:

• "While a bit more expensive then most places locally for what you get I personally think it was worth it!"
• "Not a cheap restaurant but the food was good value for a relatively high standard."
• "Mains were really nice and definitely good value."
• "clean and value for money."
• "The Food is also very nice and reasonable value."
• "Unpretentious pub grub at reasonable prices."
• "The food was good quality, reasonably priced."

Cons:

• "Drinks a bit overpriced."
• "Some of the food a bit pricey."
• "Bit on the pricey side, however for what you get."
• "Drinks were a bit on the pricey side."
• "Triple cooked chips my arse, they were frozen chips deep fried not fresh and triple cooked."
• "Your choice of non alcoholic drink options is disappointingly small."
• "Generally this year was not worth the £52.95."