Royal Oak Beefeater Reviews Summary

Food Quality

Pros:

• "Food was fabulous, great quality with perfect sized portions."
• "The food for the meat eaters looked fantastic the mixed grill & steak."
• "The food was fantastic and Mariano the manager and carol the waitress were on point with friendliness and spot on with meeting our needs."
• "Have to say the food was very nice."
• "Most of us had the roast and it really was lovely, with 6 portions of vegetables which is excellent and the roast potatoes were delicious."
• "The quality of the food was incredible - everything was perfect."
• "The food we had was lovely with nice portion sizes."

Cons:

• "Food was very poor as was the toilet."
• "Food served cold."
• "The brisket tasted like it was on the turn, but I was starving?"
• "The bun was rock hard I couldn’t eat it, had to ask for another. The burger itself was dry and flavourless."
• "The food was absolutely horrible, the lobster burger was fresh off of an Iceland shelf."
• "Food......nothing great, just tasteless, unappetising, and non descript."
• "The roast potatoes were black, the meat was dry, the gravy was congealed and the sprouts were bordering on raw."

Service

Pros:

• "Very welcoming and all round great food and service. Would definitely recommend. 10/10."
• "The service was great - not rushed and food was as good as usual."
• "Sue was wonderful and ensured that we were seated as pre-booked."
• "We had a number of lovely waitresses, thank you guys very much."
• "Friendly, cheerful service - thanx, Stacey!"
• "Excellent meal last night, we went for a friend's birthday excellent food our server was Nichola and she did the extra mile with our service."
• "Amber was rushed off her feet but still maintained fabulous customer service with a smile."

Cons:

• "Had to ask for the manager... the manager treated us in a very offhand manner."
• "Will new we use again due to poor service."
• "The staff are clearly lazy and do the bare minimum for a paycheck."
• "The service was very slow at first when we were waiting to be seated and once we were seated our server couldn’t rush us anymore than she did."
• "The pub seemed devoid of staff. Ignored for a full 5 minutes."
• "The woman serving us the first night was rotten, tutting at us when we asked for changes to the meal due to preferences."
• "Service was appalling. Next table to us were brought the wrong order."

Value for Money

Pros:

• "Food was good value, fairly average pub grub."
• "Went for buffet breakfast deal. Very good value and good selection of food."
• "The portion sizes were very good value for money, and very well presented too."
• "We visit here quite often as the prices are great, there are often discounts for one thing or the other at certain times which makes for even greater value."
• "The food is very nice, they have a daytime saver menu with meals that rangers from £5 - £7.59."
• "Good customer service. Lovely food. Take in alleges seriously. Good cover for kids and always good parking."
• "Would definitely recommend this place, really easy to book online and the food was lovely I had steak which was cooked to perfection and the best steak I've had in a restaurant for a long time."

Cons:

• "I ordered a portion of garlic King prawns at £3.99. When my food arrived there was a bowl with 3 prawns in it. 3 prawns for 3.99! Well overpriced."
• "Wouldn't use again as poor value for money - for the price I would expect better, could get better food for less money elsewhere."
• "Substandard and over £50!!! Very disappointing."
• "The prices are much too high though, so it's only good value if you have a discount voucher."
• "Totally over priced, steak and ribs were very poor Quality."
• "Do not come here expecting good food or low prices for the cheap quality of food."
• "Prices a little much considering the food."

Ambiance and Cleanliness

Pros:

• "Decorated lovely, has a really nice feel to the place."
• "Friendly staff, clean and pleasant surroundings."
• "Good atmosphere too and there's plenty of extra parking in the overflow car park next door if you can't get into the main pub car park."
• "It's a relaxed atmosphere for young families."
• "The atmosphere is warm and welcoming, the staff are polite and helpful with smiles as they talk to you."
• "Nice dining areas and menu - much more restaurant-like than pub-like."
• "Looks like the front entrance has been changed and smartend up."

Cons:

• "Food OK, atmosphere dreary and the place seems dated."
• "Every table was smeared with absolute filth."
• "The only thing I found a struggle was having to climb steps up and then down again to access the disabled toilets."
• "Not very clean. Outside was full of tree detritus which should have been cleared up about a year ago!"
• "The Disabled toilet is hard for a wheelchair user to access and turn around is impossible."
• "Top tip, wear a hi-viz jacket and be careful when entering the ladies loos."
• "The plates are nothing short of filthy."