The Old Coastguard Reviews Summary

Food Quality

Pros:

• "The food is out if this world."
• "World-class food with a beautiful view overlooking the sea-front."
• "Dinner was wonderful with good choice of quality and unusual dishes."
• "The food is absolutely fantastic. This is the best."
• "The food was delicious and the wine was perfect."
• "All the food served was remarkable."
• "The food was delicious."

Cons:

• "His meal unfortunately was missing the chard and roe and the cornish sole was below par, my beef cheeks had been cremated and I had severe diarrhoea when we got back to our holiday home."
• "If this was considered a 'full Cornish' I am disgusted."
• "Watch out for the portion size of the almond tart combo, microscopic and £8.00 for the privilege."
• "Very slow service too which maybe why the food was cold."
• "Not made to feel welcome and food was cold."
• "Please beware of the fish. It isn't always what is advertised on the menu with cheaper fish being substituted."
• "The food is a RIP-OFF, and totally BELOW-PAR."

Service

Pros:

• "Staff very friendly and professional."
• "Staff are polite"
• "Staff very friendly and helpful with diet restrictions etc."
• "Service was fantastic and food was great."
• "Service was fantastic, friendly and attentive."
• "The staff were very friendly and professional."
• "Very welcoming, friendly and attentive staff."

Cons:

• "Shocking service. Appalling customer service and shameful response to the debacle."
• "Somewhat slow serving."
• "Service - honestly felt very slow and disinterested. Possibly understaffed."
• "Service was terrible. We asked for a menu and the guy behind the bar asked if we booked a table."
• "Also a load of messing about which detracted from the experience."
• "We didn't have a reservation, so were shuffled off to a corner where the staff seemed to keep forgetting about us."
• "Service appalling considering a normal restaurant experience you would expect not to have to get up and order your drink at the bar(3 times)."

Ambiance & Location

Pros:

• "Beautiful place to sit and take in the breathtaking scenery and sea air."
• "Beautiful situation, lovely garden with access to the beach."
• "Lovely terrace/garden that rolls down to the sea."
• "Beautiful veranda views of moonlit waters."
• "The best views in Mousehole, with a dining terrace with awe-inspiring views and a rolling beer garden."
• "The most amazing ambience that makes you feel like staying forever!"
• "Amazing location overlooking the English Channel."

Cons:

• "Wi-fi was a bit patchy and sometimes slow."
• "Sadly we were sat at a table at the back with no light."
• "Disappointing to learn that during peak season guests now have to stay for a minimum of four nights."
• "Next to zero effort to connect, welcome or serve us or those around us."
• "However let down by a drunk kitchen staff member (guy with the beard) drinking at the bar making bird noises at customers."
• "Not what you would call a cosy place."
• "The table hadn't been cleaned bits of cake and sticky surface, shame, also ladies toilets no soap or hand lotion bottles empty."

Accommodation

Pros:

• "The room was large and spotlessly clean."
• "Cozy, comfortable rooms that make you feel like you've come home."
• "Loved my luxurious spacious room (no telly!) with its large comfortable bed and stunning sea view."
• "Large bedroom (14) and large bathroom (bath, separate shower and wardrobe), and small balcony with table and four chairs."
• "Our room is absolutely pristine."
• "The room was super comfortable."
• "We stayed in one of the harbour facing rooms and both the quality of the room and the view we’re outstanding."

Cons:

• "Unfortunately, the menu is quite limited to a 'sophisticated' palette and is VERY expensive."
• "Very disappointing, only 5 maincourse options on the menu of which one was vegetarian."
• "Extremely small portion sizes."
• "The meals had arrived with far less vegetables than anticipated."
• "I thought the bathroom was dangerous. There was nothing to hold on to climbing into and out of the bath."
• "Nothing on the menu which suited us."
• "Very disappointed by my experience at the coast guard this evening, wonderful food and drinks but the waiter threw a Marlboro red at my date."