The Barn (Hockley Heath) Beefeater Reviews Summary

Service

Pros:

• "The staff were good. We were always seated quickly and given plenty of time to choose from the menu."
• "Food was delicious, service was fantastic, Sophie our waitress was lovely and helpful."
• "Jamie, Lauren, Elliott, Vicki, Natalie, Jade & Sophie go above and beyond to make sure you enjoy your meal."
• "Visited on Thursday and was served by the lovely Holly, always attentive and going that extra mile to delight her guests!"
• "Service from a number of the staff was superb, including Lauren who served us, and the manager and the young lady working behind the bar."
• "The service was excellent, friendly, warm and genuine, and most importantly it was efficient!"
• "Charming, friendly service from very competent staff."

Cons:

• "Waited 20 mins to be seated on a dead night, staff completely avoided eye contact and was just standing around chatting."
• "The staff is what destroys this place again, under staffed and no change in attitude."
• "kids running around the restaurant was one of the reasons we wont return, felt we was forgotten as it took 20 minutes from ordering drinks to get them."
• "Staff was really rude and ignorent made us stand at front over 20 mins and no body came to seat us."
• "The young girl had no enthusiasm at all to try to accommodate us. The management need to sort this place out and the bad attitude."
• "Waited 30 mins for someone to come and take the order."
• "Every time that she was on the bar, it was as if she was doing you a favour for being there, no interest in her job and you could feel a rather negative atmosphere in her presence."

Food Quality

Pros:

• "The food was delicious... glad I am here for 2 nights."
• "The food was well presented and very tasty, worth its money, very good size too it was definitely value for money."
• "Food came quickly and was delicious."
• "Overall the food was great we had a variety of different meal types and couldn't complain about the food."
• "The food is always well presented and cooked to perfection."
• "The food was excellent, the staff were friendly and attentive, and the prices were very reasonable."
• "The food was delicious and presentation was great."

Cons:

• "The macaroni was horrible because it tasted like none sweet custard and crème fresh with water…"
• "Food was rubbish. Sent food back and I won't go back again."
• "The ribeyes were all really thin, low quality and overcooked."
• "The food wasn't as hot as it should have been, tables weren't as clean as they should have been."
• "BUT MY MIXED GRILL WAS DISAPPOINTING, I ASKED FOR MEDIUM RARE STAKE BUT IT SO WELL DONE TO CREMATED."
• "Staff and assistant manager were great, food was poor ribs over cooked had to fight to get them off the bone."
• "The wings were terrible, the sausage tasted awful and the ribs were atrocious!"

Atmosphere

Pros:

• "The atmosphere was lovely just the right level of music and it was cosy too, love the open planned layout too very nice."
• "Alone & away from home but made to feel welcome & comfortable."
• "A good evening was had by us all. We each had different meals, and the Chef went out of his way to produce a little something that was not on the menu."
• "Arrived late on a Sunday evening. Wonderful staff in the restaurant and nothing was too much trouble."
• "one of my favourite places to go drink."
• "Atmosphere was great."
• "Everything was wonderful, no problems at all, and everything came in good time."

Cons:

• "Absolutely disgusted. We booked a table and got turned away."
• "kids running around the restaurant was one of the reasons we wont return, felt we was forgotten as it took 20 minutes from ordering drinks to get them."
• "Writing this review live in the restaurant, having waited an hour for our food to arrive."
• "For management, the only thing I would note is toilets could do with a little TLC."
• "The place it's self looks like it could do with a good clean too!"
• "the one nice thing about the barn is the surroundings looks new and fresh."
• "Would never go here again even if they offered a free plate. AVOID!"

Value

Pros:

• "The staff were friendly and attentive, and the prices were very reasonable."
• "Good food (roast lamb dinner on Sunday) very acceptable."
• "Like most businesses now offering a all you can eat / drink offer for under £10."
• "For two courses and a drink this was exceptional value."
• "The meal was great value for money."
• "Price was great for the value we got."
• "The food was great - the new menu was excellent."

Cons:

• "£13.00 average price for Burger and fries is expensive."
• "prices are over expensive."
• "Had the brownie sundae which consisted of 2 scoops of ice cream, 2 small pieces of brownie and whipped cream on top which at £5.39 was very overpriced."
• "Bit shocked to be charged an extra £4 for the sirloin steaks in our choice."
• "For the price they charge I am surprised that they have any customers."
• "Took of a couple of stars off because of beefeater prices."
• "Overpriced poor quality food, server was slow and yes although he sorted our issue it was done poorly."

Cleanliness

Pros:

• "The venue was nice and clean and the cooked food was out very quickly from the kitchen."
• "Place was clean, friendly & well stocked, waiting staff were very efficient."
• "This is an excellent restaurant, very friendly staff with speedy service."
• "The area is lovely."

Cons:

• "The quality of the room was also unpleasant as the tables and chairs were dirty with food still lying on them."
• "Tables weren't as clean as they should have been."
• "The food wasn't as hot as it should have been, tables weren't as clean as they should have been."
• "The place needs a good clean up. The chairs were stained with gravy and wine marks."
• "For management, the only thing I would note is toilets could do with a little TLC."
• "The place it's self looks like it could do with a good clean too!"
• "Would never go here again even if they offered a free plate. AVOID!"