Prime Burger Reviews Summary

Burgers

Pros:

• "The burgers were amazing, juicy, greasy, just the way burgers were meant to be."
• "I had the Bad Boy burger, and was not disappointed at all. The meal was a little pricey, but I expected that, being in a travel hub. It was a big, juicy burger delivered in no more than 5 minutes."
• "I don't know what people are complaining about. The burgers here are above average, and better than you'd expect from train stations."
• "The moment I took my first bite, I was blown away by the perfect blend of flavors and the juiciness of the patty."
• "The burger tasted good, the meat tasted and felt 'real'."
• "Any burger on the menu will substitute a full lunch anywhere else, might cost a little more overall, but definitely worth it in my opinion."
• "Great burgers, lots of choice."

Cons:

• "Very mediocre burgers and service while also very overpriced."
• "Food absolutely awful."
• "Markets itself as a premium operation with truffle burgers and loaded fries but ultimately doesn't deliver."
• "The burgers were fine as burgers on their own, but not as truffle burgers - there was hardly a hint of truffle in the cheese or aioli - very disappointing."
• "The burger patty itself tastes no better than an average kebab shop burger, and it felt just as processed and filled with hard lumps of bone/gristle."
• "Burger patty tasted cheap and stale."
• "The main part (beef burger) was also awful and cold. The bun too hard to eat."

Service

Pros:

• "Staff was beyond kind and patient."
• "Good service and reasonable prices for this location."
• "Friendly staff and relaxed atmosphere."
• "Quick service and a decent brioche bun."
• "The lady who served us was sooo sweet, and the collection side lady was equally as nice and lovely with handfuls of sauce sachets being given."
• "Service is pretty quick and the food is always great."
• "Service was good, efficient and easy."

Cons:

• "The staff are disgusting and disrespectful."
• "The service didn't even reach the perfunctory level."
• "When questioned why the bacon is burnt the staff laugh and retort I'm vegan."
• "Person at front of house was lazy."
• "The lady Stacey that was serving us on the till was literally texting on her phone while serving us."
• "Unpleasant and unfriendly staff, they don't care if you are in a hurry."
• "The staff looked very unhappy and careless. The cashier was barely speaking English."

Price

Pros:

• "It's well priced also."
• "I also managed to get 25% off my total by signing up to their newsletter which offset it somewhat."
• "For a premium burger joint in London and at a station pricing is pretty good."
• "Although the price is quite high (usually £10+ per meal) but it is well worth it."
• "Fantastic burger when traveling at King Cross St Pancras station."
• "Love the veg option. No long wait as they promise 8 mins turnaround time."

Cons:

• "A little pricey and messy to eat means 4 star."
• "Quite pricey for a burger and chips order came to 25 pound but I thought I’d give it a try."
• "Plant based burger was pretty dire and massively overpriced."
• "Deeply mediocre burgers and mealy chips for £14 plus."
• "£20 for a burger meal including shake. Silly prices for this quality."
• "For £11 I would say worst value burger ever."
• "Food was was beyond overpriced and not worth its’ value."

Atmosphere

Pros:

• "The atmosphere is decent. You will see a lot of travelers boarding train."
• "Only marking atmosphere down as it's a fast food joint at a station, nothing luxurious there but does what it needs to."
• "There is a comfortable seating area to eat in, and take away is also available."
• "The place was welcoming and calm compared to the chaos of the busy station on a Saturday morning."
• "Came here on a afternoon after lunch rush, the staff were friendly and was able to order with ease."

Cons:

• "Not a big space, felt a little awkward weaving past people to get to the counter."
• "The tables were a mess and sticky."
• "For some unknown reason there was also headlice remover sat by the till which made the experience slightly more uncomfortable."
• "Looks cute and trendy, food ok, but service is certainly dished up with a side of bad attitude."