Ingliston Country Club & Hotel Reviews Summary

Accommodation

Pros:

• "Really nice place. Hotel room was a little on the small side but was lovely and modern."
• "The room was clean, modern and more than adequate for a night."
• "Our room was spotless."
• "Our room was spotless and the outdoor areas were immaculate."
• "The rooms were a tad small but very nice and the bed was extremely comfortable."
• "The rooms were lovely, the food in the restaurant tasty."
• "The junior suite was lovely inside and decorated well."

Cons:

• "The night receptionist, who had blonde hair and wore glasses, was Very Rude."
• "The room was clean however the bed was 2 singles pushed together and you could feel the join when laying in it."
• "The lodge is large and comfy but the sofas are getting a bit tired."
• "It's also overpriced and actually a really tasteless place to stay and eat."
• "Needs a good clean."
• "The rooms are unusually heated for some reason, making sleeping difficult."
• "Totally no privacy whatsoever."

Service

Pros:

• "Amy who served us was polite and always approached with a smile on her face."
• "The staff were very friendly and welcoming and overall just a lovely place for lunch."
• "Staff really friendly and helpful."
• "Very helpful staff everywhere."
• "The staff onsite really couldn't be better, everyone we encountered was friendly, welcoming and accommodating!"
• "Staff are always friendly and welcoming."
• "Staff in all areas were great, very helpful and friendly and service was always very good."

Cons:

• "So so disappointed and I am disappointed that weeks before you arrive they agree about your dietary needs and even the week before Emma had confirmed it would be met and yet in this day and age of trying to help people with issues whether it be dietary, diabetes or obesity ---- these types of places JUST DON'T CARE FOR THE CUSTOMERS ONLY THEIR FINANCIAL GAIN 😡😡😡😡😡"
• "Food eventually arrived, but we all were basically fed up by the service and late delivery of food."
• "Had to wait ages to be seated."
• "After 15 minutes of standing around waiting, I asked the waitress for an update on our drinks."
• "The staff were very prickly and not at all what I expected from this location."
• "Food was good and plentiful, however the staff, although pleasant enough, need a foot up the backside."
• "Waiting at entrance for ages.had to go looking for someone to find out where we where sitting."

Food

Pros:

• "Came for a family lunch for my Dad's 80th and the food was lovely and actually very reasonably priced."
• "Good food."
• "The food from the restaurant is very good."
• "All our food was delicious."
• "Food is really good, particularly good value during family hour."
• "Food in the restaurant was very good."
• "Food and drinks are amazing👍😘👋😍💖"

Cons:

• "Christmas day dinner was truly awful."
• "The steak pie was chuck, all sauce with 4 pieces of stew. The garlic potatoes were terrible."
• "Overcooked, dry chicken tenders were inedible. I would question whether they actually employ a chef."
• "I had soup which was really over salted, steak pie which was tough and hard to find steak in."
• "Food reasonable but service very poor."
• "The quality of food was dreadful and not even worth the price reduction."
• "Food Quality Very Poor, service staff polite but extremely inexperienced and under trained."

Facilities

Pros:

• "Nice looking site with well laid out pitches, each had a picnic bench."
• "The 3 showers had frosted glass doors with a communal changing area."
• "The lodge was cleaned daily with fresh towels and the whole layout was perfect."
• "Access to second floor has a lift for disabled users."
• "Stayed in the Paddocks motorhome site. It was really well laid out with fantastic hotel standard toilet facilities."
• "The grounds are well looked after, and the surrounding Countryside is spectacular."
• "Grounds were well kept and impressive."

Cons:

• "Wheelchair access only good for lower level without hassle of staff getting a steep ramp to push you up to level to see horses​ while eating."
• "It was a lovely stay and was great being able to relax in the hot tub and sauna."
• "The shower tray was also full of a previous users hair, which was rather off putting."
• "Advertised as self catering but no cooker and check in not till 4pm and check out at 11am so not even a full day for the price is shocking."
• "Only downfall was the lodge is described as 'Luxury'. We were rather disappointed to see the lodge had no cooking facilities."
• "Lacks a few items like a hob to cook, and the bathroom is bizarrely bare with low water pressure shower."
• "Just back from a stay in a 3 bedroom lodge. Bit disappointed to find out the hot tub area gets padlocked at 11pm and can't use next morning."

Value

Pros:

• "We stayed overnight for the wife's birthday. Dinner bed and breakfast for 109 which was a cracking deal."
• "The food in the restaurant along with the staff where amazing all staff very friendly it a must either for something to eat or stay."
• "It was great value for money and the meal was excellent."
• "Fully recommended and will be returning. Great value."
• "The food was good, prices were reasonable."
• "But the prices more than fair."
• "All in all good stay for money we paid and would visit again."

Cons:

• "Drink prices are very high."
• "Drinks are very expensive but expected given the type of venue."
• "I was horrified to see we had been charged £7.95 for a merengue, it cost £25 for 2 drinks and 2 cakes which I personally found shocking."
• "Two substitute main courses, two cold drinks £53. Plenty of better places nearby, and not so expensive."
• "Prices for soft drinks bit expensive."
• "Wouldn't go back as expensive for what it is."
• "Not worth the £200 bill. Lovely looking restaurant but style over substance."