Rodeos Burgers and Shakes Reviews Summary

Food Quality

Pros:

• "The Burgers were excellent."
• "Best gourmet burgers in South London."
• "The chicken has an incredible double crunch."
• "The burgers were delicious."
• "Very fresh and delicious food."
• "The actual burger is really good. The meat is tasty, they get the right amount of sauce and the bun holds everything together till the end."
• "The food is mouthwatering, scrumptious and delicious."

Cons:

• "The burger... was overcooked and the sauces overpowering."
• "Burger was sliding around in sauce, messy to eat. Meat wasn't great very chewy."
• "The meat was slightly better than takeaway quality the plastic cheese was not."
• "Burger nothing special and chips warm."
• "The burger (Juicy Lucy) was tough and didn't have any taste whatsoever."
• "The quality of the patties is extremely poor. Tough and fatty far from how they used to be."
• "The burger tasted like eating cardboard."

Service

Pros:

• "Amazing service, amazing staff."
• "The staff are friendly and helpful."
• "Great service and food, I would highly recommend!"
• "Staff are always attentive and friendly!"
• "Great staff and excellent hospitality."
• "Customer service is top notch. Everyone is very friendly."
• "The customer service was exceptional by any standards."

Cons:

• "Disgraceful service!!!"
• "Service was very friendly but slow and somewhat forgetful."
• "Waited far too long for takeaway."
• "So called premium burger place with rude attitude and missing quality control and cheap menu for high price."
• "Terrible service and communication."
• "Service was so slow."
• "Service was Just about okay however with an attitude?"

Value for Money

Pros:

• "There’s so much variety, and for such an affordable price."
• "The meal came to a reasonable price."
• "If you purchase a burger meal then you can upgrade and purchase their wings for only £2 which is a great deal."
• "Best burgers I'd had worth the price."
• "Reasonable priced."
• "The value for money is evident and you would be paying a lot more if you wanted to venture elsewhere in Norbury."
• "For the price you are paying, you get good value considering you're paying less than £6, you are getting a gourmet styled grilled burger, with fries and a drink."

Cons:

• "Most appalling burgers ever. If you try and comment any negative feedback on their IG posts, they will block."
• "Just way too over priced."
• "No way! The price!!!!!! for the amount of food and the quality is definitely not worth it!"
• "In addition their menu contents getting cheaper (used to serve diet coke when they opened, now cheaper diet Pepsi). Chops portion size is too small."
• "Bill calculated incorrectly more then once."
• "The size of the drink and the portion of chips were ridiculously large."
• "It takes a while for your order to be processed and they charge for sauce."

Cleanliness & Atmosphere

Pros:

• "The store itself is so clean!"
• "It has a decent presentable decor, friendly staff and kitchen looks hygienic too."
• "The restaurant is modern, clean and eye catching as soon as you walk in."
• "Food was delicious and I appreciated the authentic atmosphere."
• "The service is good also. Warning it can get busy at times so be prepared to wait for seating."

Cons:

• "Tables stay dirty until you ask them to come and clean the table."
• "Limited seating and its bad toilet cleanliness."
• "Music was too loud so not the best atmosphere for me."
• "It does not get 5 stars because of the inattentive and careless customer service, limited seating and its bad toilet cleanliness."
• "Then found a foreign body in the burger."

Payment & Delivery

Pros:

• "They even do ubër deliveries now!"
• "Been ordering on delivery apps for a couple of years now."
• "I highly recommend rodeos."

Cons:

• "Be aware it is cash only, so you may need to visit the cashpoint across the road."
• "These people are always asking customers to withdraw cash from ATM machines and this is not how a normal business function and this business may well be cheating HMRC."
• "Instead of knocking at the door, they ring me when I wasn't able to get to the phone."
• "The card machine never seems to be working and cashier always does the receipt manually."
• "Tried paying with my card but was told cash only! No ATMs nearby."
• "The restaurant does not accept card payments not everyone carries cash with them its not clarified its cash only."
• "Driver delivered my order to wrong person as informed rudely by the staff in the shop when I phoned them."