The Townhouse Reviews Summary

Price

Pros:

• "The hotel does not have its own parking but we had preferential rates at NCP parking nearby...24 hrs for £8.50....result!"
• "A continental breakfast is included if you book through the hotel."
• "The room was clean and the beds very comfortable there was a great selection of complimentary teas and some coffee in the room as well as some bottled water in the little fridge."
• "Room was nice - very comfortable, large bed, TV, free milk, tea & coffee provided."
• "Rooms are spacious and things like water bottles, milk and even port are complimentary in the room."
• "Good value two or three course menu offer."
• "The room was very keenly priced and there was a friendly, relaxed atmosphere."

Cons:

• "A pint of lime cordial and soda water was £3.30, which is, quite frankly, criminal."
• "The vegan burger was £17.95 which is horrifically over priced for just a burger in a bun and fries."
• "A small 125ml glass of wine was £7.50 which seemed steep."
• "£3 for a packet of basic crisps, so £17.10 for 2 pints of lager and 2 packets of crisps, shocking."
• "I still find the food expensive here We had 25% off and for three of us... it still came to £80 and they put a service charge on."
• "Wine list a touch expensive but delicious wines make up for it."
• "Only slight negative is that it is little pricey for Stratford."

Service

Pros:

• "Had an amazing meal on friday night. Was served by a very lovely young lady who even knew where we came from in Essex as she once lived there herself."
• "Everyone I met was so very kind."
• "Service was very good with helpful friendly staff."
• "Service was great, staff very friendly!"
• "The young lady who looked after us was charming."
• "The restaurant staff and the chef even were very attentive and caring, even bringing an extra for one of us."
• "The staff were wonderful and extremely helpful."

Cons:

• "Disappointing food and service, particularly the attitude of the very surly waitress."
• "Service staff completely messed up our order of 3 steaks."
• "We had to wait a long time for everything."
• "Quite frankly the service was abysmal."
• "We weren’t made to feel welcome which is such a shame as this place is full of charm and really could be a home from home."
• "Food was good service could have been better."
• "The staff were friendly enough but there didn't seem to be enough of them."

Food

Pros:

• "The dinner on our final day was well cooked and the ambience ok."
• "The food was amazing!"
• "The food was good, particularly the pollock in a tomato and chickpeas sauce."
• "The service and food for evening meal was outstanding."
• "Excellent food, great staff, attentive service. Great little restaurant and hotel a must for foodies."
• "The food was very good, but not much of it."
• "The food was delicious, and the live music made a great atmosphere."