Stratford Manor Reviews Summary

Accommodation

Pros:

• "The bed was surprisingly comfortable and we did have a good nights sleep."
• "Lovely comfortable bed, clean sheets and fluffy towels."
• "Rooms were OK but really not Star. The hotel needs a bit of an update."
• "Rooms have no AC and are way too warm in the summer."
• "The changing rooms were very nice, clean and recently refurbished."
• "Room was ok, clean and modern."
• "The room was pleasantly clean and comfortable."

Cons:

• "However, decor and furnishings a bit tired and worn."
• "This hotel is most definitely not a 4 star."
• "Rooms clean and for families there is a pull out bed for children."
• "Beds very uncomfortable and hotel very loud with drunk guests throughout night."
• "I am very disappointed with this 4 Stars hotel, in particular the gym and swimming pool facilities."
• "The rooms are just below average. Mine was quite stinking of dust and old."
• "The rooms are a little small, but well equipped and clean."

Staff & Service

Pros:

• "Staff are lovely and Spa staff are great."
• "Staff very friendly & helpful."
• "Cher was the main Receptionist we met on arrival she had time for all her guests and made our stay the best ever."
• "Staff were exceptional and food was first class."
• "The staff at Stratford Manor were so uniformly friendly, helpful, professional."
• "Staff was friendly and the hotel was very nice."
• "Staff are friendly and helpful."

Cons:

• "The speed of service(due to the lack of staff) was exceptionally slow."
• "All the staff looked exceptionally unhappy."
• "Breakfast was hosted by Basil Fawlty, rude unprofessional man in charge."
• "The staff excluding the receptionists were totally inexperienced and not up to the job."
• "Some staff not very helpful."
• "The staff I did see were not very helpful or friendly."
• "The staff at lunch were terrible, there was no drinks on the tables, no cups and when we asked for clean forks the answer back was 'why do you need them, you have cutlery on the table'."

Food & Dining

Pros:

• "Lunch was also delicious!"
• "The food is nice."
• "Loved the bar food. Quality when we lunched there."
• "Good food well cooked and presented and a good standard fare at breakfast."
• "The food was fine and the place has potential."
• "Drinks were reasonable."
• "The food was tasty and fresh."

Cons:

• "Food was disappointing and very up sold on the menu!"
• "The food at this hotel is just terrible and not nice."
• "The meal was very disappointing."
• "Absolutely disgusted with how we were treated would not recommend anyone stay here if you have a disability."
• "The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse."
• "Food is horrendous, dinner overpriced and chicken disgusting."
• "The food was very disappointing especially children's menu breakfast the same."

Facilities & Amenities

Pros:

• "The hotel has a pool, beauty room, steam room & sauna so I had a very welcome swim & towels are provided."
• "The swimming pool looked lovely."
• "Pool was lovely and clean, as was the sauna and steam room."
• "The hotel has a swimming pool, gym, spa facilities, restaurant and bar."
• "The spa area is lovely and the sauna and steam room are relaxing."
• "The rooms and facilities were good."
• "The indoor pool is a highlight in a country where pools are usually only found in expensive 'retreats'."

Cons:

• "The grounds and exterior could do with a touch up here and there."
• "Very poor Covid restrictions in place."
• "The lack of a jacuzzi let it down a bit though."
• "The leisure facilities, they were very lacking in appeal and quite grubby and dated."
• "The gym facilities were poor, the equipment was old and there was not enough room to work in."
• "The spa facilities are basic to say the least and I get better at my gym."
• "Small pool with those cheap shed style sauna and steam rooms, no hot tub, dirty tiles, not very up market or relaxing."

Cleanliness & Maintenance

Pros:

• "The changing rooms were very nice, clean and recently refurbished."
• "Room was ok, clean and modern."
• "The room was pleasantly clean and comfortable."
• "The rooms were very clean though there are signs of wear I felt but still clean and tidy."
• "Toilets are kept clean 👍🏼."
• "Room spotlessly clean."
• "Room very clean and fresh."

Cons:

• "The grounds were unkempt and the bins were full when we arrived."
• "The pools tiles were falling off it hadnt been maintained and cleaned."
• "The whole place is very dated and in need of refurbishment as it's very tired."
• "Rooms were dusty with a layer of dust over furniture and kettle shelves."
• "The gym was filthy and my partner was bitten twice during our stay."
• "The bathroom in our room was dirty and the bath plug was broken."
• "Bathroom wasn't cleaned properly."