The Stratford Park Hotel & Golf Club Reviews Summary

Service & Staff

Pros:

• "The food and the service were excellent, the waitress was so attentive and the steak was delicious."
• "Staff were very friendly and helpful, nothing was too much trouble."
• "Staff in the bar area were brilliant and very attentive."
• "The staff on duty across the three days were fantastic, helpful and accommodating."
• "All the staff that we encountered were all fantastic, nothing was too much trouble!"
• "Staff couldn’t do enough and were very professional."
• "The staff were so friendly and great with our pup."

Cons:

• "They were unable to provide answers to basic questions (what time do you serve breakfast), set tables correctly, take orders from the menu or clear away dirty items."
• "The Service and Attitude of the staff was disgusting."
• "Staff were very pleasant but they did not appear to have been trained."
• "The service was slow and the food a little overcooked."
• "The staff on reception really didn't seem bothered."
• "Customer service in the restaurant and bar really requires some improvement."
• "The staff were not friendly with no Communication and when there was it abrupt when collecting the plates saying 'Have you finished' I would have thought it should of been 'May I take your plate please.'"

Accommodation

Pros:

• "The rooms looked recently refurbed. It had a fab view of the golf course and was lovely and quiet."
• "The rooms are big and comfortable."
• "The superior rooms were large, with large beds and lovely on-suite bathrooms."
• "The rooms were gorgeous and spotlessly clean!"
• "The rooms are of a very high quality and still have the fresh new carpet smell to them."
• "Room was overlooking the Golf course and facilities were excellent."
• "Our room was also lovely."

Cons:

• "We requested a Double Room, instead we had two single beds pushed together."
• "Not a fan of 2 bed's put together to make a king size :("
• "No water bowl for dogs at the bar."
• "No facilities for dogs, no dogs in the restaurant."
• "The hotel rooms are a little pricey, but the views are probably worth it?"
• "The room had no Air conditioning and the windows only opened a few Inches."
• "Rooms are basic and vastly overpriced."

Food & Beverage

Pros:

• "The evening meal was good quality and the burger was superb."
• "Dinner was brilliant, like wise so was breakfast which was cooked especially for us."
• "Food was delicious and alcohol lots of choice."
• "The food was second to none - everyone thoroughly enjoyed their meals both on Friday and Saturday."
• "Food was lovely and parking was plentiful."
• "Couldn't fault the food and drink on offer."
• "The food and service from all the staff was incredible!"

Cons:

• "Unfortunately the meal we had was not up to the standard we expected for the quality of the venue and also the price."
• "The fish and chips to follow was a plate of frozen cooked chips and a sardine sized fish with a tiny portion of peas and not very nice."
• "No choice with the food, dietary requirements ignored and changing our lunch without consulting us."
• "The food was terrible, probably some of the worst hotel food I've ever eaten and certainly not worth the money."
• "The meal was so salty that nothing had any taste."
• "Food after was awful cold and burnt."
• "The prawn cocktail starters were just basically a few lettuce leaves with very small prawns on them."

Management & Ownership

Pros:

• "The chef was a pleasure to meet."
• "Reading other reviews its clear some people have issues with the owners, however we personally have found Bev to be great throughout."
• "The Staff Are The Bread & Butter Of This Fine Establishment…!!"

Cons:

• "The owners / managers of the hotel are seriously rude and hostile."
• "The treatment we received from the owners of the venue was awful."
• "Management verbally and physically abusive to the extent my 6 year old grand daughter exclaimed to her mother 'mummy that man scares me'."
• "The owner of the club decided at the last minute they were not honouring the prices that had been agreed well in advance of the outing."
• "The owner is one of the most unpleasant people I've ever had to deal with."
• "Senior staff were not friendly or welcoming."
• "The general staff were friendly and helpful, the grounds were nice, but all of this is overshadowed by the senior staff (I believe they are the owners) who are incredibly rude and arrogant."

Wedding & Events

Pros:

• "It was a very special day enjoyed by all."
• "The meadow barn is picturesque and the ideal setting for a wedding, it has plenty of space inside and when decorated looks beautiful."
• "This place was awesome for a family event at the weekend for my Mums 80th birthday."
• "I had my wedding here on the 12th of August, everything was amazing from start to finish."
• "We got married at the end of July and our day went by perfectly!"
• "The Wedding Barn was absolutely fabulous and all the staff were fantastic and looked after us all so well."
• "We loved every single second of our wedding day and the guests couldn't stop complementing the venue!"

Cons:

• "We were clueless as to how our wedding was running until about 4 weeks to the wedding."
• "Not recommended for a golf society."
• "The staff/management treated the guests terribly and made the photographer cry!!"
• "The wedding venue itself was magnificent but the hotel was absolutely filthy dirty!"
• "If you are considering holding your wedding here DON'T."
• "They refused to do a menu tasting menu even though it was in our contract."
• "The bridal suite had 14 (Counted) daddy long legs in there the morning of the wedding which had to be cleared by my brother along with cobwebs."

Golf & Leisure

Pros:

• "The terrain makes for some interesting challenges."
• "Four of us played golf in pouring rain course stood up extremely well can't wait to go back and play in dry conditions."
• "Was a good challenge, scenic and very enjoyable to play."
• "Course is fantastic and very well laid out and maintained."
• "Great course & facilities.course always in good condition & some great holes with fantastic views."
• "Greens ran smooth and fast, definitely one to play right now!"
• "The golf course was in great condition, with very quick greens."

Cons:

• "The price of the buggies is higher than we have paid anywhere with absolutely no willingness to reduce for the society."
• "No water bowl for dogs at the bar."
• "Evening food was offered too early and then there was no food available later on."
• "The balls are very cheap at £2 per 20 or so but most are of poor quality and dirty."
• "The greens though have domed cups and do not set the plastic inserts down far enough."
• "The mats are in need of replacement as well as the tees which fit into the mats."
• "Good course green horrible just been treated like playing on winter green."

Facilities & Cleanliness

Pros:

• "Lovely quiet and scenic venue on the edge of Stratford."
• "It has ample seating and lovely grassed area for the kids."
• "This is a great wedding venue. the barn is lovely and the outside space is great."
• "Lovely room with tea coffee biscuits, opened out onto the green with table and chairs."
• "The hotel and barn has got a great feel and we would highly recommend it for a wedding venue."
• "This hotel is located less than 10 minutes outside of Stratford Upon Avon yet is quiet and peaceful."
• "The green keepers should be commended for the condition of the course."