Bradford Urgent Dental Centre Reviews Summary

Staff Attitude and Professionalism

Pros:

• "Extremely friendly staff and the dentist Alex, total professional."
• "The receptionist and dental nurse were both really lovely."
• "The lovely dentist I saw (Liz) was fantastic and very caring."
• "The dentist (Banan) and the nurse (Iqra) patiently listened to my concerns."
• "Samina Awan was Professional and Courteous at all times."
• "The dentist and the dental nurse were very kind and supportive."
• "The receptionist was very polite and I was seen almost immediately."
• "The dentist who took my tooth out knows what he is really doing and how to handle things."

Cons:

• "The actual dentist was rude and unprofessional."
• "The short Asian lady must have some personal issues so she thinks it’s ok to treat people like animals."
• "Dentists are there to do a job, receptionist unprofessional on the phone talking buying houses load of nonsonce!!"
• "The dentist began mumbling what he would be doing (couldn't really understand as the older gentleman didn't finish his sentences, just kinda trailed off mumbling)."
• "She put the xray object in my mouth and when I said it really hurt she was rude."
• "We entered the building filled in her forms with no problem sat next to a gentleman around 4/5 mins when he was called in, then a dentist came to the front desk and explained my daughter could not be seen as the man sat next to us just called in had now taken her appointment."
• "I had a broken tooth and was in a lot of pain. He injected it straight away and then took an X-ray. I needed another injection as it wasn’t numb enough, then he pulled the tooth."
• "She was awful throughout the process of taking it out and kept telling me off for being in pain (so much so that I was crying)."

Procedure and Pain Management

Pros:

• "He was quick and effective, and even after the anaesthetic wore off there was no soreness or headaches."
• "My tooth had to be filled. They talked me though it and helped me to feel at ease."
• "Came for emergency dentist appointment, have a very bad fear of the dentist and was referred for sedation for tooth extraction. But I was in so much pain I just had to trust them, they numbed the area, the tooth was out in 10 min. Pain free just uncomfortable."
• "Both the dentist and the dental nurse were very kind and supportive whilst I cried when recieving local anesthetic."
• "I was waiting for some sort of intense pain as it was pulled. It didnt want to come out and gave a good fight but the dentist got it out. And I felt absolutely no pain."
• "The dentist I saw was amazing. Procedure was pain-free."
• "I have a severe phobia of the dentist after an awful experience as a teenager which has ended up with me having a totally decayed wisdom tooth and I've been in absolute agony."
• "It was my birthday and I was greeted with good wishes by both the nurse and dentist. She immediately made me feel at ease, have a full explanation to the procedure."

Cons:

• "Also after having my tooth extracted there was no mouthwash given which I find really odd."
• "The dentist started again and again I was in pain so as told raised my hand ..to be completely ignored! Never had issue with fear of dentists before now!"
• "The dentist then started to hit my teeth with more force than should have been applied, then took an X-ray and said I have an infection in my tooth, didn’t proceed to give me any antibiotics even though he told me it was infected and I was in severe agony."
• "The dentist did their job thats as much as I can say about that. Won't be visiting again."
• "The dentist who did my work was brilliant and soon had removed the tooth."
• "I was in full tears and excruciating pain! Door left wide open for any and all to see and hear. Never again."
• "She was the best dentist I've ever been to, (and I have been to quiet a few)"
• "I was an emotional wreck and on my own, before I was stood, the dentist had his back to me and on his phone, no antibiotics or follow up."