The Lion & Unicorn Reviews Summary

Category: Pub London

Address: 42-44 Gaisford St, London, NW5 2ED, United Kingdom

Phone: +442072672304

Rating: 4.5
based on 232 reviews.

Staff and Service

Pros:

  • "The staff was incredibly nice and the food and wine really tasty."
  • "Staff are friendly and accommodating."
  • "The staff were incredibly helpful and attentive, providing us with all the essential details and making it a breeze to organize an unforgettable day for our guests."
  • "The staff were also very lovely :), Max and Tom served our table and were brilliant!"
  • "The staff in the pub were awesome though - some of the best service I've had in London."
  • "Charlie served us with exceptional customer service skills!"
  • "All the staff were friendly, attentive and professional, Kate was great from the moment we arrived!"

Cons:

  • "Our waitress, Anna, was extremely rude, short and abrupt."
  • "Service was slow as the bar was very busy and there was only 1 person serving consistently."
  • "recently the service has been consistently bad."
  • "Shocking service. Waited 20mins for our drinks before having to ask for them again."
  • "Terrible customer service, inability to deal with group bookings."
  • "The manager was very disrespectful to my friends and I."
  • "Unfortunately, during my last visit, the waitstaff seemed determined to make us leave, despite the pub being less crowded and other tables enjoying their time."

Food Quality

Pros:

  • "Amazing food and even better service!"
  • "Food was 10/10."
  • "The fireplace and outdoor area are gorgeous, the food is delicious!"
  • "Love this place. Great neighbourhood pub with excellent service and really nice food."
  • "The food was absolutely amazing - I had the risotto and it was perfect!"
  • "Absolutely amazing Sunday roast as usual! Super fresh, carefully sourced and brilliantly cooked products."
  • "The food was great and the service wonderful."

Cons:

  • "Unfortunately I’m disappointed to say it wasn’t great, the potatoes where very hard and the lamb wasn’t to my tasting expected a lot more."
  • "But i have to say that on my most recent visit i was a little disappointed with the smashed avocado on toast."
  • "Food poor. Ordered avocado salad. Got a plate of leaves with 2 very small grey bits of avocado."
  • "The two portions of fish and triple cooked chips were terrible. Over cooked fish, unseasoned peas and soggy chips."
  • "Such a disappointment! The batter was pale in colour and soggy when peeled back from the fish."
  • "The Fish was Ok but batter quite tasteless, Triple cooked chips were very chunky and only just cooked and not crispy at all so left most of them."
  • "yesterday's meal (Thursday September 29, 2023) fell a long way short of your usual standard."

Ambiance and Location

Pros:

  • "This pub has a beautiful bar area, restaurant and outside area."
  • "Set amongst old trees in a residential corner, just off the Kentish Town High Street."
  • "The pub is beautiful."
  • "What a lovely bar"
  • "The Lion and Unicorn is the perfect neighbourhood pub. I love the food and the service is excellent. The decoration makes it feel so cosy and inviting."
  • "A fantastic and beautiful pub located in the heart of Kentish Town just off the high street."
  • "A very attractive, beautifully appointed gastropub, a few minutes’ walk from Kentish Town Station."

Cons:

  • "Despite offering a children’s menu, crayons and a high chair - this pub is NOT child friendly."
  • "The lay out of this place is a bit strange as there are a lot of tables for the size in the drinking area which makes it quite cramped, especially at the bar."
  • "As a non-smoker, the smoking in the small garden area wasn’t great, as the canopy didn’t allow the smoke to escape."
  • "His dog Eddie pesters you whilst eating, which is a right put off as soon as eating food!"
  • "We felt a bit out of place here soon as we walked in and got shafted on the worst table in the house."
  • "Seated in a tight space next to Christmas tree which was fine but not ideal."
  • "Tobacco is always an unpleasant distraction."

Value for Money

Pros:

  • "The portions were large and very worth the price."
  • "The best Sunday roast I've had in UK! Banging flavours from the start to finish."
  • "The portions are substantial so you certainly won't be hungry! The Yorkshire and vegetables were fantastic."
  • "Very romantic. Very good value."
  • "The quality of the food is extremely high, and roasts are reasonably priced."
  • "Really lovely pub, particularly recommend the 'Work From the Pub' option during the day which gets you unlimited tea and coffee all day and a delicious meal from the lunch menu for just £15."
  • "I felt like I was living the lifestyle, without breaking the bank."

Cons:

  • "It is very pricey, but in keeping with similar pubs in the surrounding area."
  • "The bill was £52.48... I feel like I've been taken for a mug."
  • "How does it get away with serving an overdone burger with a small side of fries for £14!?"
  • "Beer price is much more Zone 1 and expensive for Kentish Town."
  • "It was a steep bill for 3 basic meals and 3 drinks (the kids had water)."
  • "Let's just say the pricing in here is 'aspirational.' £7 for a pint of Neck Oil and £4.50 for a bottle of alcohol-free Heineken!"
  • "Very average food at premium prices, even by Kentish Town standards."

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