Address: Tintagel Heights, Trebarwith, Tintagel PL34 0HB, United Kingdom
Phone: +441840770230
Rating: 4.4
based on 414 reviews.
Staff Service
Pros:
"The staff were so friendly and helpful."
"Ellie, Paul & the team were great - the food was superb."
"The staff were the best- always friendly, welcoming and helpful even when it was very busy."
"Staff were super friendly."
"Staff all friendly, all wearing themed tops looking very good."
"The staff make you feel at home from the start & are attentive & very welcoming."
"The staff was very friendly and helpful."
Cons:
"Sadly all the nice staff have left and the staff now are rude and lazy."
"Staff serving seemed fed up, miserable and lacked any customer service."
"Food was amazing but the customer service was shocking!"
"Pretty poor service! Staff couldn't be bothered! Very laid back and lazy."
"Sadly at the moment they don’t have enough staff."
"The staff couldn’t care less about their job."
"The service was shocking."
Food Quality
Pros:
"Our meal was fantastic and as we live in Tintagel we use the pub on a regular basis."
"Food was pretty good, nice vegan options."
"Food arrived, was piping hot and just tasted great!"
"Enjoyed the crispy prawns the calamari and pardon peppers."
"The food was delicious. Nothing that we tried wasn't amazing."
"Delicious food at the Port William. We had the beef short ribs and they fell off the bone."
"Roast beef was melt in the mouth, with delicious gravy."
Cons:
"Very disappointed with the standard of the food and service, very limited choice of starters due to only having limited stocks, mains monk fish was tough and broth was not hot."
"Very disappointed in the vegan option. It was some strange battered fish substitute. Greasy and tasteless."
"That being said, the food was disappointing both in terms of quantity and quality for the price."
"£20 for the ‘large’ fish and chips! We thought it was a kids meal."
"Extortionate prices for disgusting food."
"The food was very poor quality and badly cooked."
"The food was very average. I had the Sunday roast there was no flavour and the gravy was granulated stuff obvs."
Location & View
Pros:
"The room was clean, cosy and had all that you could possibly want/need....and did I mention the stunning view!"
"Lovely coastal walk to a fantastic located pub, up on the cliff looking down over the beach."
"Lovely clean room with a Beautiful view over the bay."
"Location is awesome."
"Fantastic location."
"The views are outstanding!"
"Wonderful location virtually on the beach."
Cons:
"We were awoken at the crack of dawn by delivery vehicles unloading outside the room."
"Parking is a little hard to do but that's because of eroding cliffs."
"There's no parking on-site, so have park in one of the pay and display car parks in Trebarwith and walk up to the pub."
"Unfortunately our room only had a tiny glimpse of the beach."
"The new app they are using to order is chaos."
"Parking difficult at certain times."
"The prices on the menu were different to the ones we've been charged, which is unfair and misleading."
Atmosphere & Comfort
Pros:
"A relaxing vibe from the moment we arrived."
"The Pub/Restaurant is beautifully decorated, with its beams, old world charm and open fires, again enjoying the stunning views of the ocean."
"Great atmosphere, fantastic service from the staff who all ensured the guests and customers were looked after."
"Lovely pub with a beautiful vista while you eat and drink that's well sheltered from most wind directions."
"Our room was perfect with a beautiful sea view, exceptionally clean and the bed and bed linen was extremely comfortable and cosy."
"The pub is cosy and has a great atmosphere."
"Warm and welcoming also with open fire."
Cons:
"Definitely not a family friendly pub!"
"NOT FOR LOCALS OR SAFE FOR CHILDREN."
"DO NOT BRING YOU CHILDREN HERE. Bullish, aggressive manager."
"Not a family friendly pub."
"There was a very strong smell of dog inside the pub."
"Only this time I noticed quite a lot of rubbish on the ground from restaurant, napkins and stuff."