Best Western The Crianlarich Hotel Reviews Summary

Location

Pros:

• "Great location between Fort William and Glasgow."
• "It is really close to the train station which made travel to places like Glasgow and Oban very easy."
• "The hotel itself is a great base for exploring the West Highland Way footpath and the West Highland Railway to Oban, Glasgow, Fort William and Mallaig, with the station being literally a five minute walk away."
• "Ideally suited for any trips around this beautiful part of Scotland."
• "Very close to railway station so could walk to hotel and railway did not disturb sleep."
• "The hotel is close to the station and we visit Oban, Glasgow, Fort William, and Mallaig."
• "The hotel is around 6 miles away from Loch Lomond, so we used it as a base for exploring the area."

Cons:

• "Parking can be an issue, not many spaces (I think it used to be a hotel for coach parties?) and they are just off a busy road."
• "Parking can be a problem if the hotel is full for the night, we took the last parking space, and later, we had to park in the driveway."
• "However noisy room right on the edge of a road that gets used constantly throughout the night."
• "On main through route, so heavy traffic passing."
• "Obvious drawback is that it is on a main road."

Rooms

Pros:

• "Our room was spacious and comfortable."
• "The room had a peculiar pink design, pink lily wallpaper, pink curtains and pink bed covers. It was quite spacious."
• "Our room was comfy, and warm, the hotel was lovely."
• "Room large and had view of old railway bridge and monroes from across car park."
• "The rooms are renovated and clean."
• "Refurbished bedroom was vast, comfortable with cosy bed and a few cheeky buiscuits kept kids hunger at bay."
• "Room was immaculate, shower was fabulous."

Cons:

• "No garden."
• "Lift was out of order so a wee hike up to your room as well."
• "Got single room 233. Very small room, small window so lack of natural light."
• "The room, no 210, was over the kitchens and the noise from the boiler and extractor fans was unbearable."
• "When we check in the room we was very disappointed, very small and dated."
• "Beds weren't very comfortable and the room was incredibly hot."
• "The only negative we had was the musty smell in the room."

Staff & Service

Pros:

• "All staff were friendly and welcoming."
• "I received a warm welcome from Peter the night porter who carried my bags, checked me in efficiently and assisted me with my tired dog."
• "The friendly efficient staff looked after the whole group working round our timetable."
• "The staff were extremely kind and helpful, they gave us a pot of tea and let us use their phone to call roadside assistance."
• "Staff members Alison, Emma, Mary, George and Andre were very lovely, friendly and helpful."
• "Ryan the front of house staff was amazing, polite, friendly, helpful."
• "Staff were amazingly friendly and helpful, nothing was too much trouble."

Cons:

• "The waiter was very cheeky and arrogant. Very bad experience."
• "The attitude from the waitress was disgusting and she stomped off muttering under her breath."
• "Woman, older, thin, blonde, was totally unhelpful and very unfriendly in room next door."
• "The service was mediocre due to poor staffing."
• "Service was a little slow."
• "To our surprise there was no one on reception even though they said we could have booked in later."

Food & Dining

Pros:

• "The food was superb."
• "Fantastic - we stayed at the annex across the road. Rooms good, breakfast and evening meal were superb."
• "The coffee I ordered was lovely and sold at a reasonable price."
• "Dinner at the restaurant was delicious, and less expensive than I thought it would be."
• "The restaurant meals were served very efficiently and were very good, especially the pizzas."
• "Food is likewise really good."
• "The food was really good."

Cons:

• "Should rename Worst Western! Got turned down for food on a Saturday evening because we weren't guests."
• "Did not stay at the hotel but the restaurant attached to the hotel is not very good. Pizza tasted like a frozen pizza that had been heated up and the salad was old and overdressed."
• "Only down side was our evening meal which I didn't enjoy, salmon, crushed potatoes and veg..... Dry as a bone with no sauce."
• "The food was ok and had enjoyed it, but the service was mediocre due to poor staffing."
• "Boiled eggs were rock hard and cooked breakfast very dry ....cold toast...shame as everything else was excellent."
• "The meals in the evening are of the Al a carte variety which I didn't care for. Unfortunately the veg is so undercooked you can't cut it let alone bite it. The meats were dry and tuff."
• "Breakfast is worst. I don't eat beans but they don't do substitute."

Facilities & Amenities

Pros:

• "They have excellent facilities for hill walking clients, dedicated drying rooms."
• "Has a large drying room for walkers."
• "Drying room and lift both great for hikers."
• "There is parking in front of the hotel and they even have USB chargers in the rooms!"
• "All of the facilities were very clean and well maintained."
• "They have a 'drying room' you can use."
• "Nice snug for reading and good sitting area..bar small but functional."

Cons:

• "No Taxi available with fulllll rainnnn."
• "Shocked that an establishment like this does not serve food at lunchtime."
• "Thermostat isn’t operational in your room and only my main reception even though it says it should work."
• "The house is old but has its charm. Downside is there are spiders in the rooms, the bathroom stinks because of the humidity that can not escape."
• "The bathroom's quality of the finish was low, I was disappointed by the lack of elegance of it."
• "The one little thing that stopped it being perfect was the lack of stock..no pizza, no Burgers, no egg for breakfast."
• "Just information at booking.com about swimming pool isn't true cause actually it is college and uni swimming pool few mins from that hotel :)"

Value for Money

Pros:

• "Good quality hotel & excellent value for money."
• "What an absolute bargain!!"
• "Highly recommend this hotel for a stay in the area - rooms are cheap, big with nice views and it's a perfect location with parking for your daily adventures."

Cons:

• "Price was very high but thought we would give it a go anyway."
• "I think the price is a bit on the high side but all things considered I would stay here again."
• "I think if it wasn’t so expensive I wouldn’t be as disappointed but expected more for £222 a night."
• "Bar is a bit pricey (drinks)."
• "I don't know who they are thinking is paying £75 for a poor ground floor room with no hot water but I wouldn't have if I had know."