Dunkeld House Hotel Reviews Summary

Accommodation

Pros:

• "Our room was clean fresh and mixed the modern style with old fashioned really well."
• "Bedrooms and Bathrooms were luxurious."
• "The suite we were staying in had a balcony, which was perfect on a sunny spring day."
• "The rooms are well decorated, spotlessly clean and in good order."
• "Room was clean and decor nice."
• "Room (Junior Suite) was very clean."
• "Rooms are tastefully furnished with comfortable beds and appear to have been recently refurbished."

Cons:

• "When I reached our room I wasn’t impressed by the car park view, something that wasn’t stated on the booking."
• "Mattresses are so bouncy hard to sleep without slightest moment waking you."
• "When you want to spoil your wonderful husband with a night away for your anniversary and are met with a tired old room for far too much money, it's quite upsetting really."
• "The main course was cold."
• "The room which was dated and in disrepair."
• "Our room could be used as an adjoining room. We could hear our neighbours conversation word for word."
• "Our bed was like a slab of concrete with absolutely no cushioning in it whatsoever."

Service

Pros:

• "All the staff we spoke to were friendly and helpful."
• "And they upgraded us to the Birnham Suite which was exceptional."
• "The services we received was very good, and the staff were helpful and friendly."
• "Waiting staff were all kind and efficient."
• "Staff were welcoming and friendly."
• "Every member of staff was incredibly helpful, genuine, and made our stay even more special."
• "We were greeted by the very friendly and efficient reception staff."

Cons:

• "We had to repeatedly remind staff about our drinks orders and a couple of items were forgotten."
• "The Duty Manager (ex Halfords I believe) is clearly inexperienced and barely competent."
• "However the service throughout the hotel was poor at Check In, Dinner, Breakfast and Check out."
• "The reception staff could not care less and did not even ask our reason why."
• "Very little staff and not a manager to be seen."
• "The service in the bar and restaurant is appalling."
• "I feel sorry for the front desk team, they have been put out there with no leadership or training."

Facilities

Pros:

• "Pool is clean and good jacuzzi an good sauna steam room."
• "The swimming pool is good too."
• "Spa very relaxing and enjoyable."
• "The leisure facilities were also clean and very relaxing."
• "The facilities in the hotel are great with the sauna, steam room, pool & gym kept in a great condition."
• "The Spa was well equipped with sauna, spa steam room and jacuzzi."
• "The leisure facilities are fantastic."

Cons:

• "The TV channels were somehow limited to less than what's on Freeview and WiFi was really slow patchy."
• "No safe in the room which we would prefer."
• "The electrics in the room were dangerous with one of the floor level sockets very clearly coming off the wall."
• "I was less than impressed by the dated, damaged and rusty equipment in the gym."
• "Pool was too cold, sauna a steam too small for a place this size."
• "However, the spa/pool facilities seemed to be a bit old/not refurbished like many places in the hotel."
• "Floor in the changing room was a bit dirty from outdoor shoes and could be cleaned more often."

Food & Drink

Pros:

• "The food was great too, dinner and breakfasts were great."
• "Bar food excellent, breakfast excellent."
• "The lunch menu is excellent."
• "The food was very high quality."
• "Food in the restaurant was great. Truly a Scottish menu, good portion size and very tasty for all dishes delivered."
• "Our 3 course dinner was fabulous. Delighted with the salmon and desserts."
• "Food was excellent throughout our stay."

Cons:

• "Wine and drinks are rather expensive."
• "The £38 steak was a tad on the small side."
• "Dinner food was very poor quality despite the price."
• "The main course was cold."
• "The afternoon tea was not good. I told them I was vegetarian and was served a sandwich that was lettuce and mustard..."
• "Very disappointed with our starters and mains."
• "The food was again hugely overpriced."

Location & Surroundings

Pros:

• "Surroundings are perfect for walks and cabins are great if you had a dog."
• "The extensive grounds and riverside setting with many interesting trees are a delight to explore."
• "The hotel itself was unreal and set on such a gorgeous estate that we were able to go for walks on."
• "This hotel is fantastic and set in beautiful ground."
• "Dunkeld house hotel is in a stunning location, extremely peaceful and not too far from the small town of Dunkeld."
• "The Dunkeld house hotel is in a beautiful setting with wonderful walks and wildlife on your doorstep."
• "This hotel is situated in some absolutely gorgeous scenery."

Cons:

• "It's a real shame because the Dunkeld House Hotel is set among beautiful surroundings. We'd love to go back and have a totally different experience but coming away with this impression, I'm not sure we will."
• "When you want to spoil your wonderful husband with a night away for your anniversary and are met with a tired old room for far too much money, it's quite upsetting really."
• "Everything is very dark inside and stuffy."
• "Also, I don’t recommend staying in the Fisherman’s Lodge."
• "There was mould in the bathroom ceiling near the shower."
• "It was hugely disappointing that such a dog friendly area does not allow the hounds inside."
• "We were given no information about the spa, any activities available, breakfast or the restaurant."