Sealife Adventure Reviews Summary

Category: Aquarium

Address: Eastern Esplanade, Southend-on-Sea, SS1 2ER, United Kingdom

Phone: +441702442200

Rating: 4.3
based on 504 reviews.

Value for Money

Pros:

  • "Staff were lovely! Great value for money especially if we manage to make it back with the Annual Passes we purchased today."
  • "Entry fee is £12 or £16 for a year pass so great price for locals."
  • "Annual passes are the way to go, amazing value."
  • "Always great value for money the yearly upgrade is worth it."
  • "We checked out the annual pass and we could have two adults + 1 child for £40."
  • "Good entrance price, and a fantastic annual pass offer at present."
  • "Great value for money if you buy an annual pass!"

Cons:

  • "A little expensive but good for young children and babies."
  • "Full price and the value would have been questionable because it's not huge like some of the Merlin Sealifes."
  • "Really overpriced for what can only be a maximum of 30 mins 'fun'."
  • "Incredibly overpriced for what it is. 2 adults total £28.00 on the day price!!! It killed around 10 minutes of our day."
  • "Very small, I’m surprised people say it’s value for money I was very shocked at the cost for the size."
  • "It costs a lot of money to get in and it really is far too expensive for what you get."
  • "Not worth the money. I paid about £60 for four people and we got around the whole attraction in 20/30 minutes."

Staff and Service

Pros:

  • "Staff were very pleasant and friendly."
  • "Don't let the outside fool you, this place is Tardis-like on the inside, there's plenty to see and lots of activities throughout the day with friendly and helpful staff."
  • "Amazing experience. Staff are lovely and so helpful."
  • "Helpful staff at reception, so much to see, lots of information for enquiring minds."
  • "One staff member took the time to talk about the work they do there."
  • "The staff are very friendly and welcoming."
  • "Staff are very helpful and happy to answer any questions you may have with enthusiasm."

Cons:

  • "Had a real bad experience here today... not worth all this trouble for a kids ticket."
  • "Café staff could be a bit more pleasant."
  • "We experienced poor customer service from Shanon."
  • "Very nasty man and completely unhelpful and unwilling to do what Is right. Should not deal with the public specially children."
  • "Certain staff lack experience in customer relations and how to talk to people and actually come across as rude, even to children."
  • "Staff member quite sarcastically said 'yeah... i can just see his head over the counter but your than welcome to stand him next to the penguin opposite.'"
  • "The cafe has its problems, the first being that they had out of date cakes on display and also selling, did not get an apology."

Facilities and Cleanliness

Pros:

  • "Loos were clean and there was baby changing facilities."
  • "The indoor aquariums were exceptionally clean and exhibits were clearly visible."
  • "Toilets / baby change were clean."
  • "The attraction is well laid out, good information next to the exhibits regarding the animals & fish."
  • "So many exhibits which are kept clean and well maintained."
  • "The space itself was clean and well kept."
  • "Was very clean and tidy throughout, with lots of information available on the walls."

Cons:

  • "Hygiene is the main concern at this place, some of the place have some kind of pungent smell like in pangea Dino world."
  • "The only 1 thing I wasn't too happy with was the food in the canteen, we had a cheese burger and chips, the chips were fine but the burger however was very though and over cooked!"
  • "Toilets needed a really good clean."
  • "The main door to the ladies' toilets felt sticky and grimey to touch and the toilet area smelt nasty."
  • "Only real criticism was the length of time we had to wait for our food order to be served - half an hour was too long."
  • "Toilets needed a little more cleaning, due to over use."
  • "Do wish there were more veggie and Vegan options."

Exhibits and Attractions

Pros:

  • "There are so many different types of animals."
  • "They have expanded out and have new features and is not just sea related now."
  • "There was a large variety to look at, including a dinosaur section, meerkats and monkeys."
  • "Nice collection of sea life as well as bugs and reptiles."
  • "They have many varieties of fish, reptiles, mammals and other types of animals to captivate everybody's attention."
  • "The new non fishy additions such as the meer cats and otters are great."
  • "It has more than just sea creatures to see, including butterfly's, reptiles, Dinosaurs, meerkat, otters, and penguins."

Cons:

  • "The facility itself was quite small, which was disappointing."
  • "Nothing too exciting for the older kids and adults."
  • "The main shark tank was empty apart from a couple of dog fish."
  • "Not sure how I feel about the dinosaur room. Felt a bit pointless."
  • "Most exhibits shut when we visited. Not warned beforehand."
  • "The monkeys don't seem to be in very good condition, lot of wet poops over their pen."
  • "Felt very basic, with not a huge selection of fish or animals."

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