SEA LIFE Manchester Reviews Summary

Value for Money

Pros:

• "Great day out my 4 month old loved it looking at all fish swim around."
• "Took about and hour to go through (if ur like us and like to read the info about the different spices in there) and thought the price was great especially if you think about the food they go through and upkeep it takes."
• "We got 2 for 1 voucher off the kelloggs website so was well worth the money."
• "If you book online prior to your visit you get a discount."
• "We have annual passes so it's good value as we can Bob in regularly."
• "I purchased the legoland & sea life centre tickets as a bundle so does make it cheaper."
• "Not too expensive when using a voucher."

Cons:

• "Paid £65 for 3 people, for a 20 minutes look around. Prices should definitely be smaller for the size of the centre."
• "Although it was a bit overpriced, there was also a very small variety of fish and it felt quite small."
• "Nice experience but overpriced for what it is. £23-£25 for adults. £19.50 for 3-17 year old."
• "The cost was 85 pounds, which I thought was expensive."
• "Very expensive would have cost us around £80-£90 for a family of 5 but luckily we used Tesco vouchers."
• "Paid 90 odd pounds for 2 adults and 3 kids... very overpriced."
• "It's very expensive for an hour of fun but if money isn't a concern then it's definitely worth seeing."

Staff and Service

Pros:

• "The staff were amazing and put my daughter at ease, to the point there was no hesitation for her getting in the cage."
• "The staff at Sea Life were friendly. Quick service, didn’t have to wait!"
• "The staff are very friendly and give brilliant descriptions of the animals here."
• "Honestly cannot thank the staff enough, went above and beyond."
• "All the staff we encountered were lovely, helpful and informative about the various animals."
• "The staff are friendly and very knowledgeable."
• "The staff were very kind and polite also!"

Cons:

• "Lack of staff to guide people during the tour."
• "Staff were rude and not many of them around if you wanted to ask questions."
• "The member of staff who was looking after this was miserable."
• "Some of the fish didn't look in great condition."
• "The member of staff I spoke to was rather rude about me being late and being lost."
• "Staff are not very pleasant too."
• "As I looked at the animals I just got a sense of sad fish and one looked dead my niece reported this to the only staff member we could find who didn't seem interested and just fobbed her off."

Facilities and Cleanliness

Pros:

• "The sea life was really clean and we saw a number of cleaners on our way around."
• "It was also super easy to roam around with a child wheelchair."
• "The tanks are well set up to ensure maximum accessibility for small children whilst still being appropriate for the animals."
• "There are toilets and baby changing areas as well as vending machines for drinks and treats."
• "The area is always very clean."
• "The toilets were extremely clean and the wheelchair access is the best I've seen."
• "The place was clean and well organized and Covid conscious."

Cons:

• "Get rid of the kids climbing frame area, it's poorly used space."
• "The space for the lobster didn't seem adequate either."
• "Was abit of a squash going round with a pram especially when it come to where the mermaid bit was."
• "Many of the fish are contained in tall, deep but narrow tanks or smaller conical tanks."
• "To toilet was horrendous wee stains on the floor and mold."
• "Some of the tanks were empty and most of the interactive elements were broken or missing."
• "Kids play area had a missing window on the top level so dangerous."

Experience and Education

Pros:

• "Lovely outing. Sea life Manchester educates while you have fun."
• "It has a good balance such as sharks, turtles, stingrays, clown fish."
• "What an amazing place to take your little ones."
• "Great displays & aquariums, lots of interesting fish life to see."
• "It is also great to seen the conservation work they do."
• "Interesting and educational, with lots of fascinating exhibits."
• "Brilliant! Good range of animals."

Cons:

• "The Sea life in Spain has a lot more to offer."
• "We visited at half term. They let too many people in so we stood in a queue around the aquarium."
• "The Sea Life Centre in Manchester’s Trafford Centre is just far too small, not just for visitors but for the exhibits themselves."
• "Whilst looking around we noticed they filled the centre with more activities rather than actual fish."
• "Most tanks just seemed to have the small kind of small fish in with 3-4 tanks with some bigger/different species in."
• "Some of the larger fish we put into smaller tanks and some really tiny fish into massive tanks too which didn't make much sense."
• "The tanks seemed very small and it was a little distressing to see the fish swimming in endless circles around the central pool."