The Crossed Peels Reviews Summary

Staff and Service

Pros:

• "Friendly and efficient staff, with the option of ordering via their app too if you don't want to stand in the queue."
• "Staff members are probably the hardest worked in Stirling and always seem to have a smile on their face!"
• "The staff were all very friendly and helpful as soon as we walked in and made us feel very welcome."
• "Staff were really friendly and helpful."
• "Courteous friendly staff. Value for your £."
• "Staff here were very customer orientated and friendly."
• "Very nice and friendly staff!"

Cons:

• "Had difficulty with app."
• "Nobody appeared to be clearing or cleaning tables."
• "Not impressed, staff didn't seem to care, will not darken your doorstep ever again..."
• "Very dingy and tables littered with used plates etc."
• "Usual visit. Staff blethering behind bar ignoring paying customers."
• "Management poor in this bar. Staff must try harder."
• "Dirty chairs and table and service really bad."

Food Quality

Pros:

• "Cheap drinks are good."
• "Food is alright, it's a standard Wetherspoons. No frills."
• "Wetherspoons has definitely improved their food, I had a simple chicken jalfrezi which is just the healthier version that comes without the nan bread or poppadoms."
• "Low prices and well-cooked food."
• "Nicely prepared food for the price."
• "Very tasty steak dinner with chips and onion rings."
• "Food is excellent, place is very relaxing."

Cons:

• "Ordered a Margherita pizza which is suppose to come with basil. They served me a pizza without basil."
• "I ordered a steak that was terrible, plenty of nerves I ended it up to throw most of it."
• "I had the worst experience in spoons absolutely terrible and very upsetting."
• "Food can be very hit or miss ... sometimes the food served is poor compared to other pubs in the chain."
• "The food was value for money as usual but also as usual the plates were cold so our steak and fish meals were cold within 2 minutes."
• "Obviously microwaved chicken, half was not edible due to being too tough even for the knife!"
• "The food was poorly served, and cold."

Cleanliness and Atmosphere

Pros:

• "This is a small welcoming wetherspoons, close to the train station."
• "It's easy located from King Street with lovely & warm atmosphere and they had the log fire 🔥 on in the evening."
• "A busy restaurant with nice atmosphere and reasonable prices!!"
• "Lovely venue with full disabled access."
• "Sitting in lovely, clean environment."
• "Nice pub - very clean - service very fast."
• "Toilets were clean."

Cons:

• "The place itself was very dirty. Menus were sticky. Bar was cover in spillages."
• "Handily situated near high st and the castle it's usually busy with locals and tourists on boxing day when I visited only one barmaid on duty and in the 45 minutes I was there nobody came to clear the table piled with 4 lots of used and half eaten meals poor show."
• "Tables could be doing with a clean as they were all sticky, bar was the same, my jacket sleeve was literally sticking to the counter."
• "Down stairs doesn't compare to upstairs at all. It's dark and not very clean."
• "Not good and no tables sanitized."
• "Also, generally an unclean feeling."
• "Every table was dirty."

Value and Pricing

Pros:

• "Cheap drinks are good."
• "Low prices and well-cooked food."
• "This was the cheapest pub I have ever been in. I got a meal and 2 drinks for the same price that I got 2 drinks for the night before in another pub."
• "Lots of great offers in combining food and drink."
• "Great selection of food and drink at very reasonable prices."
• "The price was really good though so it was OK."
• "Value for Money !!!"

Cons:

• "But rubbish company that spouts weird bad faith propaganda."
• "Not that good, ordered the food the their app, and then I noticed the food I ordered was half price if order in counter, when I tried to claim my discount they told me is nothing they can do...if you want us to use your app you should allow local discounts to be applied in some way..."
• "What a shame this place is the food is just wow cold chips burnt burger just every was cold not the best experience if I could give less than a star I would also there is no Passion for the food here what a shame won't be coming back for food."
• "It's more expensive than your average pub grub. Not worth it."
• "Cheesy Chips were warmed in the oven, ended so moist impossible to eat."
• "Food as you would expect. 20 minutes to get 3 drinks via the app and then next round 30 minutes to get 3 drinks via the app."
• "Food arrived 5 minutes later Bacon - cold, Eggs - plastic and cold, Black Pudding - hard as a brick and cold, Sausages - fine."