Exchequer Reviews Summary

Food Quality

Pros:

• "This is very good pub food for veggies, thank you for giving us a good option!"
• "Great food, service and prices. The food is amazing."
• "The katsu was amazing and my friends also enjoyed their own orders."
• "Food was really good and also good value for money."
• "Fantastic venue! Really friendly and kind bar staff...The food is superb!!"
• "Absolutely love visiting this pub. Very good food menu and great value delicious food."
• "Great food, really good Fish & Chips platter, value for money, quite cheap but good food."
• "We love going to Xchequer Kirkcaldy the food is really nice and you are made to feel welcome."

Cons:

• "When my food arrived the puff pastry lid of the pie was massively undercooked bordering raw."
• "My gluten free chicken, bacon and cheese melt was disappointing, chicken was dry, bacon was tough."
• "The food was alright, I had lasagne, it tasted nice but was very dry like it had been sat keeping warm for too long."
• "The only Good thing about this restaurant is the staff. Otherwise, nothing else, the food was not fresh."
• "Just a typical pub type affair, nothing special. The food was alright, nothing to write home about."
• "Ordered 3 shared starters and 2 meals. Everything came out at once so by the time we had our mains it was cold."
• "My friends and I were bluntly and quite rudely told that the kitchen was closed already."
• "Went here a few weeks ago and absolutely amazing food and service all staff were very helpful."

Customer Service

Pros:

• "Very friendly staff, their deals are great priced and I was overjoyed."
• "Great food, service and prices. Second time we've eaten here and it won't be the last."
• "Fantastic customer service from all staff members. The music is excellent."
• "My mum and I come in the pub every day. David and his team are the perfect hosts."
• "The staff are always so friendly and attentive. Marta, Ellie and Tuilidh are always so welcoming."
• "Staff are always friendly and beer good, just a shame every time I go it's always dirty."
• "The staff were not very friendly and made it seem like a chore whenever asked for anything."
• "Family pub my arse, quite frankly the attitude from the supposed rocket in charge was less than stellar."

Cons:

• "Bar staff were pleasant, however the waiting staff out on the floor were pretty miserable."
• "One more time, my life is impacted by these type of people. Since when you pay before you eat in a restaurant?"
• "Shocked to say the least, not one single toilet roll in any of the ladies cubicles."
• "Poor customer service, went in at 11.40 on Sat 15th Sept asked for breakfast menu was told it was on the table."
• "Thought the service was terrible pub not busy and still waited forever to get served staff need to be more customer friendly."
• "Very dirty. Dirty cutlery and cups. The boy who served the food had really bad body odour at 10am on a Sunday morning."
• "That staff need to get a grip and smile dumping the food plates on the table and when they come back to get them not a word."
• "Barrier over main door, to monitor who is coming in. Table service. Staff attentive, food ok, not very hot on this occasion."

Atmosphere & Amenities

Pros:

• "If you're looking for good food, great music, great atmosphere then the Exchequer is where it's at."
• "Exchequer is overall a fantastic, friendly environment and always my first choice when out with friends/family."
• "The Exchequer is the best sports bar in Kirkcaldy as it has all the sport available, good music, nice food, and fantastic staff."
• "Absolutely love the Exchequer, without a doubt the best pub in the area. Dave is a great host and nothing is ever too much trouble."
• "This has to be the best place for a pub lunch in Kirkcaldy, the food is always piping hot and very tasty."
• "A fantastic pub with amazing friendly staff. The food was excellent and there was plenty of options on the menu."
• "Wide seating area and no previous booking needed. So we got in because it was easy enough for hungry guys looking for a place to have lunch."
• "Visited with my husband and daughter. We all decided to order burgers. Although the order was wrong it was very quickly rectified."

Cons:

• "You need to pay first, as certainly some have ordered something and left without paying."
• "Since when you pay before you eat in a restaurant? So this place is not a restaurant, it's fast food..."
• "Worst Christmas dinner I have ever had. Very disappointed. Certainly was not worth the money."
• "The place itself was OK but they were out of half the things on the menu their coffee machine wasn't working."
• "Shocked to say the least, not one single toilet roll in any of the ladies' cubicles."
• "The Deuchars was off, the Innis and Gunn was off..... not a good start for a pub I'm afraid."
• "Had dinner there last night food is usually okay but last night was disgusting food was all cold."
• "We were only in for a quick drink so didn't spend much time here. It was clean and tidy though, not too busy."