Address: 10 Ashley Ln, Glasgow, G3 6HD, United Kingdom
Phone: +441413321871
Rating: 4.9
based on 132 reviews.
Customer Service
Pros:
"The customer service I received was first class. Genuinely first class."
"They are incredibly friendly and helpful, super efficient and go above and beyond on customer service."
"Customer service is awesome and there are times when they have changed my bulbs and topped my oil up when I have just popped in to ask a question."
"They always explain problems and how they’re caused, the guys are never patronising and are always really helpful and cooperative."
"The team at the garage are amazing, so professional, their customer service is incredibly high and they are so helpful."
"They are always busy, but never too busy to check something out for you if it seems urgent."
"Can't recommend John, Craig and the team at Deutschtek highly enough - five stars on every level."
Cons:
"No chance to talk to mechanics after repair, they will just point you to the office to pay up."
"This failure to honour a contract is both disappointing and unprofessional."
"After numerous requests for copies if the Engine Bore Scope report and videos over a period of a month. Nothing has been provided."
"Sometimes it's difficult to get through the phone to make an appointment, but this probably testament to their popularity."
"Put car in again. Back with air con- heating not working?"
"Shoddy workmanship. Will not be back."
"Bunch of deplorable con artists. Gave them my VW to look at as had engine issues, fuel too rich etc. stripped my engine down without asking or quoting a price."
Quality of Work
Pros:
"Brilliant garage, friendly, real specialists, totally reliable and honest!"
"Just got my car back from Deutschtek, I had been told by another garage that there were some items that were in the red and other items, needing attended to, a clean bill of health from Craig and the team."
"They provide a highly professional friendly and a thorough service and fix everything to a high standard leaving no issues they go the extra mile to ensure the problem is sorted."
"True specialists, not many can match the professionalism and honesty that this business offers."
"They employ only top notch mechanics whose work is always of a high standard."
"The team here really know their stuff, and my habit of buying older German cars wouldn't be there if I didn't have them round the corner."
"Fantastic garage, great service, the mechanics that work in there are very experienced, have a massive knowledge of cars."
Cons:
"However, the steering wheel did come back off-centre. They advised me to go to ATS Tyremasters to get it fixed. Not really sure why they couldn't fix it."
"I thought this was the best garage for German cars but I put mine in and it came out with more problems then lost all contact to the garage."
"I spent 270£ at this garage to investigate a convertible roof problem and got a quote of 1500£ to fix it... so either they don't know what they are doing or they do know what they are doing...."
"This garage all depends on who works in your car!"
"Put car in got it back seatbelt broken."
"Over-rated, too busy and previous standards have slipped."
"Wouldn't recommend them if you have a stretch limo though as the entrance to the garage won't accommodate you ;-)"
Value for Money
Pros:
"Their charges are honest and well below the manufacturer garage."
"Price always comes in under what I expect it to."
"Price a fraction of main dealers and to be honest actually better service!"
"They always provide top service for a fraction of the price compared to the main dealership."
"You cannot beat the prices for the level of service. Better than a main dealer for any car."
"Paid less than half what I was expecting."
"5 star service at a fraction of the dealerships' rates."
Cons:
"This garage all depends on who works in your car!"
"I spent 270£ at this garage to investigate a convertible roof problem and got a quote of 1500£ to fix it... so either they don't know what they are doing or they do know what they are doing...."
"Put car in got it back seatbelt broken."
"Bunch of deplorable con artists. Gave them my VW to look at as had engine issues, fuel too rich etc. stripped my engine down without asking or quoting a price."
"Only downsides are the location (it's down a narrow lane) and the fact that they only service German cars... maybe they could start a Japanese garage too?"
Professionalism
Pros:
"Highly recommend this independent garage and rest assured...Colin and Craig with their professional team of mechanics will look after all your car's requirements!"
"Better than dealership expertise on hand to rectify any fault you may have, they have the technology to solve any issues you may have."
"I now have full confidence in Deutschtek's technical expertise, quality of workmanship and professional standards and would have no hesitation in using their services and recommending them to others in the future."
"They are ethical, honest, kind and helpful."
"Always have the customers' interests at heart."
"Definitely won't attempt any work if not completely necessary which some recent reviews suggest they would - Deutsche Tech are trying to run an honest business."
"Craig and the boys are a friendly professional bunch."
Cons:
"This failure to honour a contract is both disappointing and unprofessional."
"I thought this was the best garage for German cars but I put mine in and it came out with more problems then lost all contact to the garage."
"After numerous requests for copies if the Engine Bore Scope report and videos over a period of a month. Nothing has been provided."
"Shoddy workmanship. Will not be back."
"Bunch of deplorable con artists. Gave them my VW to look at as had engine issues, fuel too rich etc. stripped my engine down without asking or quoting a price."
"Over-rated, too busy and previous standards have slipped."
"Wouldn't recommend them if you have a stretch limo though as the entrance to the garage won't accommodate you ;-)"