Pizza Express Reviews Summary

Service

Pros:

• "Bruno the waiter was excellent. All the staff were very attentive, engaging & worked really well as a team."
• "We didn't wait for more than a couple of seconds when the waiter assigned me and my wife to the table."
• "Will definitely be making this our local & would highly recommended this to anyone who is in the area."
• "Very busy place however staff were on top of everything and served with a smile and a joke which made the night very enjoyable, the food was out of the kitchen promptly and of a very high standard."
• "Sophie, she was very nice and friendly, she helped us to pick our favorite pizza."
• "The staff were very busy, and were pleasant despite the clearly manic circumstances."
• "The staff were great; attentive, helpful & no rushing."

Cons:

• "doors weren't wheelchair accessible and the staff didn't bother to help us by holding the door open or anything."
• "Attitude of waiter was horrible from beginning!"
• "Weird service. OK my mistake, I ordered 2 pizzas, then decided to cancel one, and it was like world war 3 started."
• "Was greeted by short rude man with glasses with 'you're late'."
• "Appalling service, cold food, cold and frozen dough balls."
• "The service was disappointingly slow, with staff seeming indifferent to customers."
• "Absolutely horrible service. We were sat right at the back and completely forgotten about."

Food Quality

Pros:

• "I can say that their taste and quality are the best for pizza."
• "The pizza is great. It is thin crust style."
• "The truffle & mushroom pizza we shared was very good."
• "The pizzas are delicious, and the salads are fresh, creating a delightful dining experience."
• "We loved the food and the service! Highly recommend to order the beef pizza and the garlic mushroom, was really delicious."
• "The pizzas are very well made, super delicious and the environment is warm and cosy."
• "Both the pizza and the salad were absolutely delicious!!"

Cons:

• "The sloppy Giuseppe was soooo average."
• "Worst pizza and bread knots ever… cold after immediate pickup, pizza thin and frail."
• "Pizza that is ready in 2 minutes does not taste very well."
• "Overpriced for wafer thin pizza.not filling and not worth it."
• "The pollo pesto pasta was drowned in cheese which wasn't nice."
• "Dough balls were crispy and overprooved, garlic butter that actually lacked garlic."
• "The pizza was not too good and not too bad, but the music made me think that its one star."

Ambiance

Pros:

• "The atmosphere is also really fun, on the loud side due to the high ceilings but really fun and active."
• "A good ambience is all you need and this place has one.. with outdoor seating on Victoria Street."
• "Very dark in the restaurant which I don’t mind as it sets an ambiance."
• "This cozy spot offers a perfect ambiance for a relaxed evening."
• "The ambiance in the restaurant is just right - not too loud to drown out your conversation."
• "Pleasant and relaxing atmosphere in a vibrant part of the capital."
• "The food was good and the experience made better by the friendly and attentive staff."