Address: Glasgow Rd, Perth, PH2 0HZ, United Kingdom
Phone: +441738454654
Rating: 4.1
based on 153 reviews.
Facilities and Features
Pros:
"The positives are that the depth of pool is good and it has plenty of features."
"Facilities were great with loads to do."
"A good sized pool with an outdoor area and plenty to do."
"First time here with my granddaughter (5YO). She thoroughly enjoyed herself. Chute, flume, water cannons, swim inside and out."
"Has 2 flumes, a gentle rapid area, nice temperature and enjoyable outside loop."
"Really lovely pool. So many great things for the kids - dedicated baby pool, lots of different slides, outdoor pool, quieter shallow kids pool."
"Pool good size. Nice, clean water, lifeguards are walking around and sitting down spectating."
"This place is a great place to take the kids. It has an outside bit too which is warmer than the inside pool with an island that the kids can jump from into the pool."
Cons:
"Ten years ago the pool complex required to be upgraded and all the rust and growth of moisture related issues on the block work walls. This has still not been done."
"The changing area had a layer of dirt/mud/water all over the floor and the pool had mess floating in it as well."
"Only a few of them work which isn’t really a great experience when everyone is trying to get washed up and sorted at once."
"The shower area was far 2 small. The changing rooms were stinking of pee."
"Outdoor pool was closed, bubble beds weren't working, only half moon flume was on but only for a short time."
"Pool was a good temperature slides were good only things wrong with it was the changing rooms floor was wet and muddy."
"It's getting a bit tired and they need to spend some money refurbishing the inside but it's still a good pool for children."
"Terrible service, went to try and swim only to find out that every pool in the entire building was reserved for a children's disco."
Hygiene and Maintenance
Pros:
"Everything is kept clean, especially the changing area. Expect leaves in the pool, they come in from the outside pool."
"Swimming pool, slides and steam room were fab. Staff members working around the sauna/steam room and swimming pool were amazing, very helpful and friendly."
"The general hygiene of the place is good. Toilets are clean and so was the pool."
"The facilities are kept maticulously clean and in good repair."
Cons:
"The final issue which is the main problem I had was there was so many dead flies in the pool. Once I noticed one, I could see so many."
"Changing room floors full with hairs, dirt and other stuff! Nobody ever bothers to clean the place."
"Over the last few years the hygiene of the pool became really questionable. The place is dirty, rusty, smells horrible and there's rubbish floating in the water."
"The pool itself is decent enough, but the changing facilities and toilets are absolutely disgusting."
"Absolutely filthy. Changing room floors dirty, covered in mud and toilet paper and cubicle walls dirty."
"This place is disgusting. Everything needs a good clean, which looks like it hasn’t been done in a LONG time."
"Terrible service, went to try and swim only to find out that every pool in the entire building was reserved for a children's disco, this in itself is fine but to then be charged £6 for a hot tub a steam room and a sauna was annoying as the lady made it appear as if there was a pool along side this."
"Quite a big pool with lots of different features BUT, by now, it is cringingly old and signs of its age glares through. The changing area is frankly disgusting along with the toilets."
Staff and Customer Service
Pros:
"The staff were also friendly and happy to exchange coins for 50p to use the lockers."
"Always well staffed. Never have to wait long to get in."
"The staff here were friendly and helpful."
"Staff at pool vigilant and staff at reception very helpful....can recommend a visit."
"Staff are very friendly and good at helping out. Cafe has a great selection of food, drinks and snacks."
"The staff are so genuinely interested in helping you and ensuring that your visit is safe and a pleasure."
Cons:
"Not a chance of a relaxing swim with kids screaming at all levels and in and around the pool area. As for the changing rooms what era are we living in, they are so outdated and in need of a serious update."
"Receptionist on the other hand seemed very unfriendly. As we came in, she stared point blank at us without any “hello”."
"I found that although the facilities were on par and well managed, the staff were the rudest people I have ever had the displeasure of interacting with."
"Went for a swim with the family and waited in the queue for a hour only then did a guy tell us we couldn’t get in with no apology absolutely disgusting and kids were so disappointed They should put on the website about why you can’t get in or first come first serve."