Address: Meridian Leisure Park, Harvester, Lubbesthorpe Way, Leicester LE19 1JZ, United Kingdom
Phone: +441162895128
Rating: 4.3
based on 483 reviews.
Service
Pros:
"The staff were really nice and made sure we were looked after."
"We asked if our teenage daughter and her friend could sit separate to feel grown up and they accommodated our request."
"Service from Jess was second to none. Could not do enough to help us why we dined."
"We were greeted by our server, Martin, who was effective, efficient and helpful in getting us seated and set up with menus etc."
"Food was lovely as always. Martin served us and he really went out of his way to provide us with great service!"
"Staff welcoming and friendly."
"Our server Martin was truly OUTSTANDING!"
Cons:
"Not sure what has happened because the service used to be so much better!!"
"Absolutely awful customer experience."
"Service was appalling. Booked a table at 10.15 it was 10.30 before anyone came to take our order."
"Not a great experience, staff were completely short-handed for breakfast service."
"Also the mixture in the soft drink machine was not mixed correctly so we only had 1 drink each as it was so unlike how it should of tasted."
"Waiter was rude, supervisor was rude."
"Poor services - waited half hour without anyone coming to serve."
Food Quality
Pros:
"This is a remarkable place as so many times when visiting restaurants allergies can be overlooked and this can be detrimental to the suffer."
"We ordered from the lunch time menu and the food was surprisingly good for the price."
"I had the butternut and spinach pasta which is the best meal I have ever had."
"Fish and chip dish was great and fresh."
"Our meal was very tasty and the whole experience was exceptional with great presentation."
"I had the slow roast belly pork which was incredible and he had a chicken and ribs combo which was just as delicious."
"The food was good that we ordered and service was quick."
Cons:
"Food is overcooked, stale, lacklustre and bland."
"Food was very poor. Ended up not paying for most of it and was given a 20% discount for the rest."
"Child refused to eat the beans as they were so dried out from being under the lamps."
"The food has become shockingly overpriced for the food given."
"Food was tasteless and badly cooked."
"The fun has been taken away from the visit to the salad bar, as have half the choices seem to have disappeared."
"All chicken is dry and hard, sat under heat lamps too long."
Value for Money
Pros:
"I personally didn't find it value for money for £9.99 unlimited breakfast."
"We got a 40% off mains voucher and also ordered sides, drinks and dessert and our bill was just under £34 which I find very reasonable."
"Plus the salad bar is unlimited."
"Can’t complain about the prices either."
"Good value for the food."
"Total cost £141 which I think was decent value for money."
"The food was delicious, so I'd say waiting for worth it."
Cons:
"Finally, £3.40 for a bottle of J20 is daylight robbery!"
"The food was delicious 😋 top marks for Ana and Dec, cannot praise them all enough."
"What's not great is £3.99 for a bag of £1 shop sweet or chocolates!"
"£21.99 for a ultimate mixed grill, turned out to be the ultimate disappointed."
"The drink from the bar, however, was poor in quality as well as quantity for the price tag."
"The dirty fries were a rip off, an extra £1.49 for a little bit of sauce and some sprinkles."
"We paid for a Groupon voucher and only saved about £5 not the amount we were advised of, Over £15."
Ambiance & Cleanliness
Pros:
"This place feels like it was built for making memories."
"The premises was clean and the location is situated neatly within a busy leisure park."
"Amazing place so beautiful inside x"
"The atmosphere was welcoming and relaxed enough for a family outing or a date for two."
"Amazing atmosphere and very clean."
"The atmosphere is so welcoming and friendly!"
"The place is always clean and tidy. The salad bar is fantastic with lots of variety."
Cons:
"Your toilets were filthy, they need checking more regularly."
"This place has gone down hill, looks tired and needs a refit. The seats are threadbare and mended with gaffer tape, it's not a good look for what was a pretty good place in the past..."
"Toilets were beyond dirty. Very disappointing."
"The restaurant is very loud."
"Lamp at table was really really bright, it ruined the setting."
"The bread on the buffet was so hard and stale they did not even bother to warm it."
"On entry, the table was uncleared and sticky despite booking."