B R Car Sales Ltd Reviews Summary

Customer Service

Pros:

• "Bryan was fantastic, offered me a good price for it and made the whole experience great."
• "Nothing is too much trouble for Bryan and his crew, they pull out all the stops to make buying a car as stress free as possible."
• "The owner, Bryan and his team, were very helpful and friendly."
• "Will highly recommend them to Family and Friends."
• "Bryan is a great guy so down to earth and really cares for his customers which I think is rare nowadays."
• "Very helpful and informative throughout the purchase of the vehicle."
• "Bryan and his team were a pleasure to speak to and do business with."

Cons:

• "I wouldn't trust him to sell me a car."
• "You have not had the decent courtesy to reply to my email regarding this shows what kind of dealer you are."
• "Avoid I bought a car from him 2 months ago and it had more faults than the Titanic."
• "Sellers and buyers beware... I await your reply price for my car that I traded in fair price on your website you state but I have been ripped off by you."
• "I feel that you have taken me for a mug... I was ripped off big time."
• "Since then had nothing but problems with it."
• "Wouldn't use again."

Quality of Cars

Pros:

• "We bought a Volvo S40 mint condition low mileage pristine inside at a great price."
• "Car very clean and drives like new."
• "The car was outstanding condition and came with years mot no advisories."
• "Cars in very good condition."
• "The car was prepped well, serviced, four new tyres, nice and clean."
• "The car starts and drives well, the condition of the exterior is top notch."
• "All his cars are in excellent condition and very clean."

Cons:

• "The engine has an oil leak which explains why the engine was steam cleaned."
• "How surprised I was when I found out that the fuel filter was manufactured in 2014 and probably never changed on the car."
• "Agreed to fix it if I kept quiet."

Value for Money

Pros:

• "Just sold Brian my dad's Ford Fiesta. The whole sales process was quick and easy."
• "Bryan was very honest and very fair in the price he gave us for a part exchange, so much so we didn't even bother negotiating as there was no need he was that fair."
• "Managed to knock off £500 due to bodywork needing repaired."
• "Bryan gave me a fare trade-in price and is always up for a bit of bartering!"
• "The price was sensible so we agreed the sale there and then."
• "Great car at a really good price."
• "Bryan was open to negotiation in respect of a purchase price that suited both of us."

Cons:

• "I can conclude that you can not believe the words and promises they need to be checked."