Arnold Clark East Kilbride Motorstore Reviews Summary

Customer Service

Pros:

• "Stephen Taylor was so patient from start to finish."
• "Stephen is a valuable member of the Arnold Clark team."
• "Stephen Taylor was a pleasure to deal with."
• "Stephen Taylor made my experience 10/10!"
• "Had an amazing experience buying a car here thanks to Stephen Taylor."
• "Stephen Taylor helped me pick the right car based on my budget and requirements."
• "Stephen Taylor really looked after my charity."
• "Stephen Taylor is a god amongst salesmen."

Cons:

• "Felt underdressed on buying a car, that I had to tell them to let me have a look on my own then walked away."
• "Staff are only interested in getting you to buy an expensive car."
• "Worst store to buy your car from, the store is proactive while selling the car and after selling the car they don’t even care about the customer."
• "Don't bother buying a used car from this branch, the after sales is shocking and they don't care about your safety at all."
• "Shocking treatment my daughter received from this branch."
• "This Is by far the worst experience I have had buying a car."
• "Lots of nice cars to choose from but salesman was very rude."
• "Went in just to view a car, did not have the car I was looking for in stock but the salesman was so helpful and showed me the car on screen."

Car Quality

Pros:

• "A bit light and wobbly on the twisty roads, but overall a great car."
• "Bought a car from East Kilbride branch. MOT showing no advisories."
• "Just bought my 3rd car from Omar. Absolute top guy who really goes above and beyond to get you the best deal possible."
• "If you are looking for a new car then Stephen Taylor is the man to sell you one."
• "Thank you Stephen Taylor for sorting out a problem and finding a car more suitable for my needs."
• "Stephen Taylor destroys all the negative stereotypes usually associated with used car salesmen."
• "I've purchased two cars from this AC in the last three years."
• "Just bought another car my 5th with Arnold Clark."

Cons:

• "Bought a car from East Kilbride branch... it fails on 8 MAJORS and has 7 ADVISORIES!"
• "Sold a car with 4 missing wheel nuts, a bad wheel bearing, horrible engine noise and later found it to be involved in some sort of collision."
• "Since purchasing a Renault captur on 18th February I have experienced issue after issue."
• "I've purchased a car and 2 hours later it wouldn't start."
• "Bought car on 22nd June 2021. Within a day I noticed clunking whilst changing gears, brakes were sounding horrific, DPF light came on, car entered limp mode, clutch was slipping."
• "Was sold a faulty car which wasn't checked properly."
• "Purchased a car back in 2016 from them expecting for them to have done a proper inspection on it before selling it, luckily a few days after buying it, I had my mechanic check it over."
• "Bought a car about 4 weeks ago having/had a few problems with it."