Teapot Island Reviews Summary

Category: Coffee shop

Address: Hampstead Ln, Maidstone, ME18 6HG, United Kingdom

Phone: +441622814541

Rating: 4.4
based on 148 reviews.

Teapot Museum

Pros:

  • "Wanted to visit the tea pot museum for ages, definitely worth a visit, over 8000 Tea pots and all so different and colourful, covering all sorts, difficult to describe so definitely worth a visit, you don't have to like teapots, china or tea to enjoy."
  • "The teepot museum was amazing."
  • "A really great place if you love teapots, it has a museum of 8000 teapots!"
  • "The Teapot shop and collection is well worth a visit."
  • "Lovely place for Teapots and if kids love painting. It has a wonderful collection of around 8,450 types of teapots spanning over a century in collection."
  • "It is in a lovely location as well as having more sizes, shapes and types of teapots you could ever imagine; from the historical to the whimsical."
  • "The Teapot collection was amazing!!! Never have I seen so many and such a variety!!!"

Cons:

  • "Drove along from Canterbury to see this attraction but no access to the premises."
  • "You do have to pay for parking and you have to pay to go in to the teapot museum."
  • "The 'free entry' aspect is misleading."
  • "You have to pay to go into the teapot expedition which we was unaware of."
  • "Exhibition was closed."
  • "Run down and lacks magic that the title of ‘Teapot Island’ suggests. Really disappointing."
  • "Enjoyed the display of teapots, but could have had some better sorting."

Café and Food

Pros:

  • "The breakfast was one of the best I've had in ages and being a biker I get to try loads!"
  • "Lovely food, ploughman’s lunch and soup. Take away cream tea by request."
  • "The food at the café was freshly cooked, even though there was a wide choice."
  • "Full breakfast came reasonably quickly and tasted good. Price bordering on high."
  • "Really affordable for all, a great day out!"
  • "Friendly. Loved my tuna Mao sandwiches hubby had breakfast which he enjoyed."
  • "Stopped for breakfast in the lovely cafe, very busy, but the food and portions were good."

Cons:

  • "Whilst it’s great to have tea in a tea pot, it also needs to taste of tea. The teas were like dishwater."
  • "Food took 1hour for bacon Baggett and egg on toast was cold and over cooked."
  • "The food was alright, but we thought it was overpriced."
  • "Food quite good but neither omelettes or crepes available, although on menu - 'as they are too busy'."
  • "Food order took an hour to come out!"
  • "Poor service. Waiting time for English Breakfast was over 50 minutes."
  • "The food was lovely but for the four of us was nearly £60 which seemed a bit expensive just for a cafe so I'd advise to take a picnic or even a bbq to save money."

Staff and Service

Pros:

  • "Friendly Staff and a unique experience."
  • "Excellent service from polite staff."
  • "We were served by friendly, accommodating staff."
  • "Staff are friendly, dogs are allowed in the conservatory if they are on a lead."
  • "The service for our coach load was excellent with everyone very friendly and welcoming."
  • "Staff in shop and cafe are awesome with a smile on their faces."
  • "The staff were all very attentive and the place was really clean."

Cons:

  • "However there were two older members of staff in the cafe that were quite rude."
  • "Cafe looks 'tired', Waiting staff excellent but mature chap taking the orders was very grumpy & unhelpful."
  • "Unfortunately a very disappointing visit staff were very rude, unhelpful and had no customer skills."
  • "Staff were miserable and stressed."
  • "Very overpriced drinks and icecreams. Staff weren't particularly friendly."
  • "The owner would rather shout for his staff to come serve people that get up and serve himself. Very odd atmosphere."
  • "Disappointed as staff had gone home despite being advertised as open."

Location and Facilities

Pros:

  • "A very nice place for picnics and space for dogs to run around, the weir is pleasant enough and fun for the children when supervised."
  • "Worth a visit to just sit by the riverbank and watch the world go by.."
  • "Lovely little place with playground for children and an ice cream stall."
  • "It's a great place to come for a day out. The tea pot museum is just hilarious to walk round and see so many creative ways to pour tea."
  • "Good children's play area. Excellent service."
  • "Big open space next to the island, great for picnics and letting the kids run wild."
  • "Lovely sunny seating area on the edge of the river with plenty of inside seating if needed."

Cons:

  • "A nice place to visit .. but you need to either park in a field next door at £3.. or a long walk if you park on the road for free."
  • "The car park is expensive, pay on entry, £3.50."
  • "Very costly cup of coffee or tea if that's your drink."
  • "The car park is expensive, pay on entry, £3.50 then the café is expensive in my opinion, so altogether it's quite pricey."
  • "The carpark is a grass field just over a bridge (or before it depending on which way you come to the island)."
  • "The parking access is a bit strange. You need cash at the barrier on entry."
  • "Because of the latter, it's doubtful I'll be returning with the younger members of my family."

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