Loch Ness by Jacobite - Clansman Harbour Reviews Summary

Scenery and Views

Pros:

• "The cruise was amazing, and especially the view- BREATHTAKING!"
• "Loch Ness by jacobite Harbour is a fantastic place to view Loch Ness, there are breathtaking views of the Loch and surrounding hills."
• "The view was so beautiful."
• "It was amazing! the boat ride was super smooth and the view is just stunning."
• "Beautiful views of the Loch and you can stand up the front of the boat for even better views and to take great photos and videos."
• "Gorgeous views as you glide across the Loch to the castle."
• "Such stunning scenery and great views of Urquhart Castle."

Cons:

• "The excursion was made without seeing Nessie only seeing her on dry land at the local gift shops."
• "It was a shame the radar screens didn't seem to be working."
• "A rather desappointing tour on the loch."
• "Extremely touristy! Was disappointed that I could not hear the audio on the boat ride."

Staff and Service

Pros:

• "The boat was very clean and the staff were very friendly."
• "Staff were very friendly and the live commentary was informative."
• "Very helpful and friendly staff that let you wander freely around the boat."
• "Crew very friendly and helpful."
• "The crew were very welcoming and friendly."
• "Staff onshore were really pleasant and helpful and so were the crew on the boat."
• "Staff were lovely and friendly, boat was calm and steady and the sun shone."

Cons:

• "Sadly the noise from the boat makes it virtually impossible to decipher the commentary if sitting outside, and inside the boat it was the same."
• "The older of the two ladies could be the most unpleasant woman I’ve ever met."
• "The cruise staff were soo rude they left him behind."
• "Only downside for us was that staff were rude and sharp when getting people on and off the boat... No need for that."
• "Ruthless behaviour and very unscottish like."
• "Rude and arrogant staff."
• "The only downside was being told where to park by one parking person, and then shouted at by another one of the parking staff."

Accessibility and Facilities

Pros:

• "Parking at the hotel is super busy.. there's a subway to get to the boat that goes under the road it's a lovely spot."
• "You can enjoy for 360 view from the balcony on the top deck or enjoy the bar downstairs with great facilities and toilets."
• "There's toilets and a gift shop at the Clansman hotel where you park your car."
• "Facilities on the boat."
• "The boats themselves are beautifully fitted with a warm cabin and large decks offering panoramic views."
• "Nice facility, gift shop, ice cream shop."
• "Boats lovely and clean and have excellent provisions, from clean toilets to Costa Coffee on board."

Cons:

• "Not suitable access for wheelchair users or disabled as steep variable height steps and narrow underpass from hotel to jetty."
• "The facilities were excellent although the seats on the top deck were wet and could have been better prepared for the guests."
• "Parking gets VERY busy and space is at a premium, with rafts of cars/motorhomes/coaches arriving all the time."
• "Parking is a bit of a nightmare which really needs sorted out or flagged to customers."
• "There is no way the small carpark can hold all the cars for each trip which means some unlucky customers will need to park in near by lay byes and cross the hazardous road."
• "The Clansman was closed when we went so there was no choice where to get refreshments from."
• "The clansman harbour had no wheel chair access."

Value and Experience

Pros:

• "The best way to see Loch Ness closely."
• "Well worth the money."
• "It was good value for money."
• "Highly recommend. Loch Ness is a must-see when you’re in Scotland."
• "Price is also reasonable on either a 1 or 2 hour cruise."
• "A really memorable excursion. Well worth the money."
• "Both experiences totally worth it and highly recommended."

Cons:

• "Boat ride was lovely but the queues reminded me of school lunchtimes."
• "Bit of a boring affair."
• "A very boring boat ride across Loch Ness with a pre recorded, barely audible brief playing on the speaker."
• "The entire experience you have will be entirely dependent on the weather."
• "We came away from it feeling like a commodity to be moved from one place to another."
• "Overall, the cruise was ok. Nothing to shout about."
• "The price you pay at the ticket hut is more expensive than the price online."