The Waterside Restaurant Reviews Summary

Value

Pros:

• "Good value for money, near town center easy walking distance."
• "The food was reasonable and value wasn't bad."
• "Very reasonably priced."
• "Food was amazing and very reasonably priced."
• "We had a meal from the early bird menu at £16.95 for three courses which is significantly better value than the normal menu despite having the same dishes."
• "Prices are reasonable."
• "What you have to remember is that for bed and breakfast it was £50 for 2 people for 1 night."

Cons:

• "Over priced for what it was."
• "I think the food is over priced for the quality."
• "The prices are expensive for this quality of food."
• "The place is too pricey for the amount and quality of food they give."
• "So poor sister-in-law paid lots more than £12.95each."
• "I strongly believe that the food is extremely overpriced."
• "A very poorly managed pricey establishment, don't touch this place."

Service

Pros:

• "Service was superb with Shane, a genuinely interested person waiting our table."
• "Service 1st class with Dee, Shane and Eleanor very friendly welcoming and pleasant."
• "Fantastic service! Food as to be expected- great and hit the mark."
• "Friendly helpful staff."
• "Staff were excellent, friendly and extremely attentive."
• "Staff were very friendly and efficient."
• "Service exceptional and with a smile."

Cons:

• "The service was hostile, awkward, and slow. It took over 2 hours to serve a basic 3-course lunch."
• "Service was not good, I wanted a drink and waited 15 minutes to be told I had to use the app on the table."
• "Service at the Beer Garden was atrocious."
• "Food was poorly cooked and the service was bad."
• "Poor customer service - staff are all but friendly, made us feel unwelcome."
• "Service very slow possibly due to lack of staff."
• "Exceptionally poor service and rude staff."

Location

Pros:

• "The company was ideal, the view was beautiful, and the location couldn't be beat."
• "Great location on the river Ness with lovely views."
• "Nice location, very close To the center and the castle."
• "The location is EXCELLENT - just off the river and right next to Inverness city centre."
• "Great location, nice vibes and interior."
• "Great location on the river with lovely views."
• "The location is directly at the river bank (except the road in between), so you have a good water based atmosphere."

Cons:

• "The parking situation is fairly tight in the back."
• "Having to walk about 70 yards to your room from reception in the pouring rain is not acceptable."
• "You are paying for the view more than the food."
• "Good location, excellent view of the river."
• "Within walking distance of the city centre."
• "Nice location with views of the river."
• "Located on the banks of the river Ness, it is the restaurant of the Glen Mhor hotel."

Food Quality

Pros:

• "Ordered from the early bird menu and the food was fantastic, accompanied by a very nice house bottle of white wine."
• "We both had the venison, which was excellent."
• "The Lamb Rump was stunning, cooked to perfection."
• "Meal was good and served promptly, good presentation and friendly staff."
• "Lovely mussels and profiteroles for dinner and perfect for an intimate dinner for two."
• "The steak bavette was perfectly cooked and my seafood was lush."
• "The food we had was exceptionally delicious."

Cons:

• "The dishes were overcooked and in poor taste."
• "The food was bland and lacked flavour."
• "The veggie platter arrived without humous."
• "The 'assortment of breads' turned out to be a pair of identical small bread buns."
• "Came with my family... sadly the quality of the food was bad... The mash potatoes were dry."
• "Food was poorly cooked and the service was bad."
• "The food was fine, a bit bland."

Accommodation

Pros:

• "Clean room with good facilities."
• "Huge rooms, comfortable beds, nice location on River Ness, and friendly service."
• "We were in a room the looked out over the river very nice room great view very clean."
• "The rooms are adequate and comfortable and the breakfast is great too."
• "Comfortable big room."
• "Comfy, spacious and clean."
• "The room was clean, comfortable and functional for a one night stay."

Cons:

• "Cleanliness in the room left a bit to be desired."
• "Poor room constantly staff going in and out of fire exit and talking out side room this happened until nearly 23:00. Don't take room 28 you have been warned."
• "Rooms do need a bit of an updating and the walls were rather thin could hear music from the events area downstairs and could hear people from the room across till late hours."
• "Though walls are very thin, and the double bed mattress was a twin bed side by side."
• "Apart from a snoring person in the adjacent room. He was so loud the wall shook."
• "A guy sitting at bar poorly dressed and not assisting staff."
• "Very unfriendly place."