Encore Reviews Summary

Atmosphere & Decor

Pros:

• "Great laid-back atmosphere. Place was packed last night so reservation is a must."
• "Dogs are allowed inside and very welcomed."
• "Great atmosphere, we went mainly because our dog was allowed inside."
• "The ambiance was great, the background music was great."
• "Very welcome environment and cozy."
• "The place is well decorated."
• "Relaxing atmosphere and made to feel welcome and all staff are fun and attentive."

Cons:

• "The music was deafening to the point we were shouting at the person sat next to us just to be heard."
• "If you want to eat the dinner in peace this is not the place to go."
• "The place is unfortunately very noisy due to the open music."
• "Live music starts from 6PM and it is so loud there is no chance for the conversation."
• "It feels more like a pub than a restaurant. The seats by the entry are rather freezing."
• "Also the first time I have experienced a dog being thrown meat across the room by a punter/owner and it crashing around into tables while the staff laughed and clapped."

Service

Pros:

• "Outstanding service! Caitlin made a wonderful meal special with her charm and professional attention!"
• "Service was prompt."
• "Service efficient."
• "Staff was friendly and attentive."
• "Service was friendly and exceptionally fast."
• "Staff attentive, service quick."
• "First the staff is AMAZING. Super friendly."

Cons:

• "Negatives the staff took AGES to serve and stood chatting."
• "However the service sucked!! 😏 No smiles."
• "With the restaurant half empty, we were turned away because it was 'reservations only'."
• "Nobody asked if we’d care for another drink after we finished eating."
• "Service was awful and waiters were rude."
• "Nobody came to take our order."
• "Service was really disappointing as the two female waitresses were unwelcoming."

Food Quality

Pros:

• "The food is delicious and the cocktails are pretty amazing as well."
• "To start I had a Skink Soup, it was superb."
• "Get the sticky toffee pudding, it was perfection! Cocktails were also very tasty and made well."
• "Some of the best mussels in town, creamy and garlicky as they get."
• "The food was most enjoyable."
• "The food was of exceptional quality, this is coming from a former chef of 10 years experience."
• "The Encore chicken was amazing, and the halloumi appetiser tasted great."

Cons:

• "Food overpriced but nice...homemade cheesecake was amazing, service slow."
• "What I've never had is to be served a roast dinner which is essentially Aunt Bessie Roast Potatoes and Aunt Bessies Yorkshire Pudding, which wasn't even cooked in the middle."
• "Burger was over cooked. Tasted like a re-heat."
• "The deep-fried battered fish basket was average and on the oily side."
• "The slow-cooked lamb and highland chicken were dry and the steak was medium while medium-rare was requested."
• "The veggie burger was okay. It wasn't very flavorful and everything was kind of soggy."
• "One of the meals was inedible due to salt content."