BrewDog DogTap Reviews Summary

Ambience and Decor

Pros:

• "The bars are really cool."
• "This had a few extras such as a ‘press for beer’ button at some of the tables, tables with fire in the middle, a beer museum, arcade games as well as two shuffle boards."
• "The atmosphere is really nice- Well laid out and spacious, tons of options for seating and seems very accessible."
• "The open wood burner in the bar is a nice touch and the library corner where we set near the entrance was nicely finished."
• "The Dogtap itself is has the somewhat industrial vibe of most West Coast breweries along with the signature Brew Dog penchant for punk."
• "The venue is kitted out beautifully, the decor, the layout and the wood fire downstairs makes it smell great inside."
• "Industrial decor of the place adds to the ambience and during the weekend the sour beer bar is only a stones throw away."

Cons:

• "Other than snapping a photo outside the brewery there isn't anything outstanding to entice travel of many hours depending on distance."
• "First impressions terrible with napkins strewn all around the entrance."
• "As a brewery tap I found it underwhelming... No surprises in terms of beer, food, decor, anything really."
• "The only disappointment us that there were no samples directly connected to what was being brewed."

Service

Pros:

• "Always a pleasure visiting here, great food and drink but what makes it all is the staff, nothing ever a bother and they are all to happy to chat and advise on food and drink."
• "The staff were all amazing! They all took time to talk to you, help you make your choice and the manager on duty went above and beyond for me to organise a t-shirt."
• "The staff were top notch, so friendly and attentive and really made the extra difference."
• "Dan is a credit to your company and a pleasure to be around."
• "The staff were lovely - attentive without being overbearing and struck up conversation."
• "staff were excellent and offered my wife 3 beers to taste before she made a decision!"
• "The staff are all excellent (especially Gabbie, look after her!) which really makes it a memorable place to go."

Cons:

• "Very poor ordered a pizza and side and was told 30-40 mins however when other tables that arrived after us were being served and it is now over an hour, we had to get a refund for the food as had to go."
• "We waited around 45 minutes from ordering to have our meal delivered to table."
• "We waited 50 minutes for our food, and it arrived cold."
• "Very slow service to one hour to serve 10 and by that I mean 1 hour after the first person was served the last one got their food pizzas mostly burnt at the edges my burger cold very disappointed no decaf coffee."
• "More interested in preening, drinking beer chatting with each other and looking at the laptop at the end of the bar rather than providing service."
• "Staff were friendly on arrival for our tour but then we were forgotten about."
• "Awful service, awful food, took over an hour to arrive."

Food and Drink

Pros:

• "The choices are great and it's all well cooked well presented and the service is fast."
• "Spicy Deluxe and Buffalo Chicken burgers were excellent."
• "Enjoyed pizza and applewood poutine puffs with a few beers, while listening to some great music on Saturday."
• "Fresh craft beer on draft and the burgers are awesome."
• "Food and beer are always consistently great and value for money."
• "Learned about the history of Brewdog with samples of both beer & spirits along the way."
• "The menu matches the food perfectly and the sweet potato fries are fantastic."