BunkHouse Hostel & DnB Bar Reviews Summary

Staff and Management

Pros:

• "Staff were kind and the location was great."
• "Helpful staff."
• "Friendly staff."
• "The staff were very nice and accommodating."
• "Staff friendley. People friendley."
• "Front desk staff very good and helpful, instantly called us when we left something in the room after check out."
• "Friendly, courteous staff."

Cons:

• "Dealing with the hostel's manager was an incredibly frustrating experience."
• "Good luck trying to get a hold of Matt, I tried calling to get in and check in, and to check out."
• "The two younger men behind reception... didn't seem to know what they were doing half of the time."
• "Staff are EXTREMELY unprofessional."
• "Their staff isn't the most professional either."
• "I have never ever experienced such unfriendly staff which absolutely did not care about their responsibilities for their guests."
• "The manager at this place is extremely rude and disrespectful."

Room Quality

Pros:

• "The room was clean and airy, quite despite busy city centre location."
• "The beds were great for me, and it has an amazing location."
• "Clean and comfortable."
• "The beds were clean."
• "The rooms themselves were clean."
• "The beds were quite comfy and the room very clean."
• "The bed was comfortable, room was clean and well ventilated, it had ensuite shower and toilet which were also clean."

Cons:

• "The rooms are extremely uncomfortable and there is no ventilation at all."
• "The room was horribly hot, dirty, and noisy."
• "The room we were staying in was MASSIVELY over booked."
• "The room gets very very hot easily."
• "The dorms look like they've never been cleaned."
• "The room is large but not cleaned; I found a pack of Pingles under the mattress."
• "Overall, it was a terrible, unsafe hostel, and I recommend to steer clear."

Location

Pros:

• "Even the great location is not a redeeming quality for the experience."
• "First of all, the location is just perfect, in the heart of the city."
• "It is very very close to the centre; there are a lot of restaurants and shops around."
• "The best placed hostel in Cardiff."
• "Excellent location in the heart of the city activity and just down the street from Cardiff Castle."
• "The location was perfect."
• "Smack at the city center, not near the city center but right at the heart of it."

Cons:

• "It is on a street full of ‘gentlemen’s clubs’, gambling, bars, and clubs."
• "Bunkhouse is quite central but has strange nightlife nearby."
• "I didn’t feel safe here walking alone at night."
• "There is zero security— basically anyone can waltz into your room."

Facilities and Amenities

Pros:

• "Water was hot and the pressure was strong."
• "They offer a free breakfast and the rooms have good lock away lockers under the bed."
• "Nice clean beds, toilets, sinks clean usable."
• "The rooms and bathrooms are clean and decent."
• "The staff were great and the breakfast was simple but included in the price."
• "The bedding all looked clean as did the bathroom facilities."
• "Bathrooms were very clean."

Cons:

• "The lockers underneath the bed were smaller than most personal lockers in hostels, and the locking mechanism was broken on most of the lockers."
• "The shower was filthy."
• "The hostel doesn't have any amenities, no kitchen, no community area, no nothing, just beds, corridors, stairs, and toilets/showers."
• "Security is very lax."
• "The toilets were blocked."
• "The showers were disgusting, moldy, and didn't drain."
• "The showers have no temperature control and only run for about 10 sec after you press a button."

Value for Money

Pros:

• "For £9 a night in the centre of Cardiff, you can't go wrong."
• "Cheapest you'll find in Cardiff."
• "The price is always top notch for what you get from a hostel."
• "No-nonsense lodging at a good price."
• "Stayed for the boxing, reasonably priced for a fantastic location."
• "Seriously, for what I paid, this place was amazing."
• "Honestly for what you pay this place is a gem."

Cons:

• "The price was stratospheric. £15 on a normal day, and £75 we paid this weekend to be on a dorm with 18 more others."
• "Value for money is simply not there."
• "It was £75.50 a night for a bunk bed... this felt extortionate for the quality of facilities."
• "Very overpriced place for what it offers."
• "Overpriced for what it is."
• "Given the premium price I paid for the room (due to the rugby match), I was not happy with BunkHouse."
• "Really disappointed considering the good £77 I spent for the night."

Overall Experience

Pros:

• "I had a nice stay and would come back!"
• "I met awesome people there and made great memories!"
• "It was the best experience I could have in 🏴󠁧󠁢󠁷󠁬󠁳󠁿."
• "Can't wait to go back!"
• "Will be coming back😁🍻"
• "Would definitely come back."
• "I had a comfortable and pleasant stay at the Bunkhouse in Cardiff."

Cons:

• "This place is awful, overcrowded, dirty and they don't seem to care at all about all that happened that night."
• "Overall, disappointing."
• "This place doesn’t even deserve a star."
• "Never again."
• "Absolutely appalling. You don’t expect much for this price but this place is disgusting."
• "Would not recommend it."
• "AVOID AVOID AVOID"