Kimberley Inn Reviews Summary

Staff and Service

Pros:

• "Very friendly and helpful staff."
• "Staff welcoming, friendly and attentive."
• "The service was polite, friendly and quick."
• "Great food, reasonable prices, friendly staff."
• "The staff were lovely, friendly and smiley & helped us with our needs even when we were a bit awkward asking for certain things they did everything with ease."
• "Thank you once again to the staff and John for the excellent service and kind friendly welcome."
• "Service was lovely, welcoming, polite and organised."

Cons:

• "All the staff have no idea of who have ordered what.. there’s a terrible system in place that confuses everyone."
• "Service is a bit slow."
• "Never got asked if my food was ok. Had to get the attention of the bar staff to ask for another drink."
• "Service was spot on but a little slow at delivering."
• "We waited ages for the staff to acknowledge us by the door. A couple of them were chatting instead of greeting their customer."
• "Service staff rushed and disorganised so forgot our mains order."
• "Service could have been quicker on the night."

Food Quality

Pros:

• "Fish and chips were delicious and the Pear and Strawberry crumble was the best fruit crumble I have ever had."
• "The food is excellent, the staff friendly and the atmosphere is everything you would want in this lovely little village."
• "The chowder was tasty, the tails overcooked but pleasant."
• "The steak pie was cooked with lovely tender pieces of steak and a rich gravy, both meals were lovely."
• "The food is delicious, with generous portions."
• "Wonderful food, friendly atmosphere."
• "The food was delicious especially the cajun salmon."

Cons:

• "Unfortunately my partner and I also suffered very upset stomachs later that evening (the platter was certainly the cause)."
• "The hake and mash was overcooked and dry and the fish in batter underseasoned and a bit oily and peas over cooked."
• "Fish and Chips were too greasy and made me feel sick."
• "Poor quality fish and chips. Very soggy batter, frozen chips overcooked!"
• "The food is pricey (fish and chips for 16 pound, clam chowder for 7 pound, seafood platter 17 pound) but the portion is big."
• "Food hasn't greatly changed in decades except for the quality of the food which has seriously gone downhill over a number of years."
• "Food is nowhere near as good as it used to be...seafood menu very disappointing."

Atmosphere and Location

Pros:

• "Super cozy, situated in the must visit village of Findhorn."
• "Lovely old pub on the shoreline of findhorn bay."
• "A good setting, comfortable and well spaced."
• "Also, the location is great, Findhorn is such a lovely place. You can enjoy a nice walk on the beach on a sunny day, and there is a nice view on the harbour."
• "I love this place! The atmosphere is wonderful and the food delicious!"
• "Situated in an ideal place where you can sit outside and overlook the water."
• "Fantastic location and views."

Cons:

• "A shame about the soggy batter on the fish (the last 3 visits)."
• "The tables are left unclean with food on the floor."
• "The staff, and in particular the owner are frightfully rude and occasionally outrageously so."
• "Customer service, I would rate as 1, especially the owner. Apart from one member of the female staff, the rest of the team were standoffish and rude."
• "My personal annoyance was the acceptance of dogs into a pub that serves food."
• "The beer was not well looked after and the staff weren't friendly or welcoming at all."
• "This place whilst filled with customers is below par and I won't be back head to the crown and anchor."