Address: Marsh Farm, Marsh Farm Rd, South Woodham Ferrers, CM3 5WP, United Kingdom
Phone: +441245321552
Rating: 4.2
based on 472 reviews.
Staff and Service
Pros:
"Staff are so lovely especially the young lady in the pool (visit date 3rd Aug), she was exceptionally brilliant with the children."
"Staff were very friendly and knowledgeable. My daughter got to feed a few of the animals."
"The staff were friendly and the animals seemed happy and well looked after."
"The staff are attentive friendly and helpful."
"The friendliest most attentive staff. Especially Kate in the hatchery!"
"Staff were all friendly, happy and approachable."
"Every member of staff were friendly and helpful."
Cons:
"The staff were absolutely terrible no information given at the desk."
"Please avoid the American diner if you get hungry because the service was poor."
"The rides are all operated by teenagers who are more interested in chatting than actually getting children on the rides."
"We also waited more than 20 mins for 3 coffees although there where more than 5 staff behind the counter, doing nothing."
"Never saw a lot of interaction with the staff and guests considering it was a toddler weekend?"
"The staff tried there best but some of those keepers are very rude especially if your a minority."
"The one place we found open had barely any food they actually had available."
Facilities and Cleanliness
Pros:
"The grounds were neat and tidy. The animals looked happy and well cared for."
"The castle play ground is amazing!!"
"The play equipment is Amazing, the children loved the role play village."
"Clean. Well maintained."
"The washrooms were neat and tidy."
"It was clean, staff were friendly and helpful."
"Clean, friendly staff and on a sunny day with all activities is totally worth the trip."
Cons:
"It looks a little run down and needs a bit of TLC in my opinion."
"A lot of rides were closed meaning other rides had ridiculous ques."
"Soft play and restaurant were very unclean sadly."
"The floors where covered in food and dirt, we found a table which was clean but everywhere we looked there was a dirty table."
"All the tables were dirty with a plethora of food scattered around the place."
"The whole inflatables area was very run down, even for a farm."
"Half of the animal enclosures were blocked off and the rabbits were all surrounded by stinging nettles so nobody can get close to them."
Value for Money
Pros:
"You REALLY get your money's worth, with events throughout the day for the children to look forward to."
"The price is extremely reasonable as all the attractions inside the farm are inclusive."
"Went on a £5.00 entry which was fantastic value for money."
"Very good value for money everything free once there except food."
"It was very good value for money and I would take her again."
"Great value for our two nieces and young daughter."
"We visited the farm when the offer was £5 per person, we would have been incredibly disappointed if we paid more tbh."
Cons:
"The food in the play area was overpriced for what was on the side plates for kids."
"The playzone/restaurant is criminally expensive, over £50 for a few bits."
"I was quite disgusted with the price of the meals."
"Food was expensive, though quite tasty, but for a family of 4 it's silly money for lunches."
"Although the cost of all food and drink is very expensive (£3.50 for a coffee and £8 for a baguette!!)."
"The price of the food was ridiculous!!!& a 40 minute wait for food!!!"
"Was quite expensive day out £30 for 2 adults and 2 children when a lot of things closed."
Attractions and Activities
Pros:
"The farm has also catered for toddler/children rides (for free and included in the ticket price)."
"The best bit is that the children get to make-an-elf, like make-a-bear but an elf, to take home!"
"Ice skating on real ice was a positive surprise."
"We was able to feed birds, see many different farm animals."
"The little touches they do are noticed and it makes the place its own kind of special."
"Children loved the Easter egg hunt and seeing the Easter bunny."
"So many different attractions for the kids, including making magic with witches, pick your own pumpkin, a barn show, spooky barn, jumping pillow (girls' absolute favourite), glitter face painting and more."