Address: Tapton Lock Hill Off, Rother Way, Chesterfield S41 7NJ, United Kingdom
Phone: +441246560700
Rating: 3.8
based on 288 reviews.
Food Quality
Pros:
"Very good prices, good quality food."
"An excellent pub style menu with starters, mains and desserts."
"Food has improved massively! We were a party of 6 and we all really enjoyed the food."
"The chicken and pulled ham pie was described as delicious."
"Proper home cooked nice quality food at a really reasonable price."
"The food - when it arrived - was hot and delicious."
"The food was delicious and the serving staff were amazing."
Cons:
"A very poor meal, very few chips, they were also Luke warm, the Gammon was small, with quite a lot of fat around the edges."
"The turkey was dry. The veg was definitely frozen."
"Chips looked & tasted like they were cooked last year. Chicken tikka was like water, the chicken was mushy the rice was microwaved to the point it didn't break up & the nan bread was rock solid."
"Food was cold some overcooked or undercooked, the mashed potato was so runny and sloppy the texture unedible."
"The roast dinner was very poor, with components ranging from desiccated to raw."
"Dreadful food for evening meal. Ordered rump steak cooked medium rare. Sent it back as it was well done."
"The food was pretty awful and the beer was no better."
Service
Pros:
"Staff were very friendly and helpful."
"The staff are always very friendly and attentive and happy to do anything for you."
"The lady at the bar called Nat was lovely, the young man who bought our food out called Oliver was also lovely."
"Great find on a day out in Derbyshire me and my partner had a lovely meal served by a very helpful and friendly staff."
"The service was excellent, all the staff were smiling and polite."
"Service was friendly. Short staffed at breakfast, but still personal service."
"The service was very good and although a few items went back this was dealt with politely and efficiently."
Cons:
"The manenger here was rude to us and seemed to gives us dirty looks as he walked past."
"Service was terrible, table of 10 and we waited 50 minutes for our meals, no one came to see if everything was OK."
"4 different waiters came to tell us NONE of the original meals we ordered were available."
"Absolutely discussed with the service today stood for a good 10 minutes this morning waiting to be seated."
"Waitress looked at our dirty pots and walked away."
"Had to wait over an hour for our food and when it arrived it was cold."
"We got shown to our table and was told our waitress would be with us to take our order. 20 minutes later, we left."
Ambiance & Facilities
Pros:
"Good all rounder with the indoor and outdoor play areas allowing you to outfox the British weather!"
"The Fun Factory is excellent value for money and very well set out."
"This is one of the only pubs in the local area that has kept it's indoor play area for the kids."
"For the kids, there is an inside soft play area and an outside playground."
"Great play area indoor for kids."
"We came for the 'all you can eat' breakfast and really enjoyed it. Good, hot food that is replaced regularly. Lovely continental selection. Plenty of fruit, yoghurts and smoothies."
"Every day they have a different buffet meal choice as well as a full menu."
Cons:
"Another problem I had with the restaurant is that the floor was not swept."
"Tables around us were not cleared so was surrounded by mess, and the toilets were disgusting."
"The smaller area was sparse with little in it."
"Kids area outdoors ruined by everyone smoking in it."
"Sat near the toilets they smelled of wee while eating every time the door was opened they need a good clean."
"The car park was full of rubbish and it was all just minging."