Captain Jack's Bar & Grill Reviews Summary

Food Quality

Pros:

• "Lovely food, friendly staff willing to help where ever possible."
• "I loved the blackened cod."
• "Food is very very tasty and prices very reasonable."
• "Food was tasty huge amounts / like American sizes."
• "The food was very nice."
• "Lovely hanging kebab and brilliant chicken wings."
• "Food was delicious."

Cons:

• "Overpriced food and drink."
• "The service was slow and I had the captain Jack's platter, and when it come the ribs were overcooked."
• "The chicken burgers on both were over cooked and tough the cheesey chips where really hard and was not edible."
• "Food is cold and overly priced."
• "Food was OK, I ordered captain Jack's platter, it was only luke warm and the wings were clearly pre-cooked and reheated."
• "Ribs that tasted like they were out a plastic bag from supermarket, cheap nasty chips."
• "The food wasn't fresh and clearly microwaved."

Service

Pros:

• "Fantastic fast service and cheap."
• "The staff are on the ball and very friendly."
• "Staff we lovely, welcoming and the place was clean and the loos were clean and smelt lovely."
• "Brillant place, brillant service, excellent with the kids."
• "Staff were very friendly and attentive."
• "Great service 👌 thanks."
• "The staff are friendly the food is excellent and you don't have to wait long between your order being taken and the food arriving at the table."

Cons:

• "No changing rooms or even space in the bathroom to help a small child use the facility."
• "We collectively decided that weren't staying here to eat given the state of service and cleanness."
• "Too busy for the staff so took ages to get served and order more drinks."
• "Got shown to a table quite quickly but the the service was shocking."
• "Waitress looked like she couldn't even be bothered."
• "The service was terrible."
• "Waitress looked like she couldn't even be bothered, didn't listen to the request."

Atmosphere

Pros:

• "Nicely decorated giving the real pirates theme and feel."
• "Atmosphere and music was great."
• "Nice ambience."
• "Lovely evening for my birthday and wedding anniversary. Food was excellant, service brilliant and atmosphere was bubbling."
• "The atmosphere was really good with music playing."
• "Great theming and amazing to visit."
• "The atmosphere is very relaxed, very child friendly."

Cons:

• "It was really cold in the restaurant as they left the door open."
• "Mirrors are horrible, seat are not matching and uncomfortable."
• "Not suitable for families."
• "The music was a little loud for my liking."
• "Atmosphere and decor was a bit mismatched and the chairs weren’t comfy."
• "This place is awful. It feels cheap and nasty, the atmosphere is dire."
• "No NHS track and trace or social distance which during this time is pretty scary."

Value

Pros:

• "Large portions, reasonable price for what you get."
• "Children eat free all day every day."
• "Reasonable price with kids under 10 eating free."
• "Tasty food, friendly staff, good prices on adult meals and the kids ate free!"
• "Good food at reasonable prices considering the location."
• "Great offer seems to be kids eat free all year round."
• "Nice atmosphere and reasonable prices."

Cons:

• "This place will charge you £7.95 for a tinned hot dog with chips, an absolute disgrace."
• "For nearly £12 defo was not worth it could of gone to nandos and got better for less cost."
• "We waited an hour for our overpriced, overcooked food, even though the restaurant was only about half full."
• "States kids eat free outside but we were charged £9 for two kids meals."
• "Kids eat free, well that's a lie it's included with the price your paying for an adult meal."
• "The drinks both the lager and white wine were very expensive and undrinkable, the worst we had in Blackpool."
• "Kids so called eat free but we were charged."

Accessibility

Pros:

• "Two accessible toilets are available for both genders and those with disabilities or needing walking aids."
• "Great for children as it's designed as a pirate ship."
• "Kids under 10 eat free with adults so good deal."
• "Family based restaurant."
• "Pirate is amazing with the children."
• "Kids love the way the place looks."
• "Fun decor with the pirate theme so all in all a good place to eat."

Cons:

• "No buggies/push chairs allowed at any time."
• "AVOID THIS PLACE... THEY WOULD NOT ALLOW US TO EAT HERE TODAY BECAUSE OUR SON WAS IN A WHEELCHAIR..."
• "Was not suitable for a family with 4 kids."
• "Will never go to Captain Jack's Bar & Grill in Blackpool again after being turned away because my son is disabled."
• "No baby change and only 2 toilet cubicles."
• "They were sat somewhere they were uncomfortable, asked to move and got told you go somewhere else!"
• "No NHS track and trace or social distance which during this time is pretty scary."