Address: Queensferry, South Queensferry, EH30 9RW, United Kingdom
Phone: +441313312451
Rating: 4.6
based on 141 reviews.
House and Estate
Pros:
"What an amazing estate to visit."
"This was a very impressive house."
"Unbelievable home..this is a must see regardless of its for Outlander locations or not."
"Beautiful classically designed Palace whose family contributed much to the British Empire."
"Scotland's biggest and best stately home."
"Fabulous historical house that is used for several Outlander film locations!"
"A beautiful manor house with extensive grounds."
Cons:
"We paid £6 per person to see the grounds, architecture of the house is amazing but the grounds are just grass no garden to speak of and no plants."
"Staff not very happy in the cafe. Didn't get that nice welcome vibe."
"The grounds were a bit dull unlike many other places I've been there was almost nothing of note on either of the named walks and all the paths were claggy mud."
"Despite the claims on their website that the staff are encouraged to wear face coverings, not a single one of them wore one."
"The grounds are a bit disappointing. Nice walk through the forest but no floral displays."
"Didn't do the stately home, but £5 to wander the grounds looking at snowdrops was a bit much."
"Cannot dispute the fact that the grounds are beautiful and from outside the building is impressive, but it is very expensive at 10 pounds plus for a visit."
Visitor Experience
Pros:
"Wonderful day out with my school class."
"Good social distancing practiced with very helpful and friendly guides in house."
"The staff were very professional and friendly."
"Had a very interesting guided tour with a very knowledgeable and personable guide, who really brought the lovely house to life."
"The warm welcome and the genuine interest and good knowledge of the guides here made this a memorable visit."
"Great and welcoming staff. Very friendly and informative."
"The staff are only too happy to stand and talk to you. Please ask questions, they have all the knowledge and will make it more enjoyable for your visit."
Cons:
"Restaurant was very busy, could get a seat but a two hour wait to get something to eat not very organised."
"Staff are really friendly but with how big the house is you pay through the nose for tickets and only see about 6 or 7 rooms in the house."
"The service was unimpressive (the man in charge was on the phone right in front of us on the other side of the counter while we waited and didn't even bother acknowledging us, leaving it for a female to eventually appear to serve us)."
"The tearoom really lets this place down. Cannot think of the last time I received such bad service."
"Extremely disappointed, do not recommend and will not return!"
"Another disappointment, expected a coffee and cake only to be told on arrival that the kitchen was closed because of a wedding yet the grounds were still open."
"Visited on 4rd March for SSAA meeting. Couldn't find litter bins and for the amount of people attending the event a small amount of toilets and hand washing facilities."
Events and Activities
Pros:
"I took part in a christmas flower arranging workshop here and it was simply magical!"
"Just loved the Christmas Fair again this year."
"We had a wonderful time at the Christmas Fair!"
"Visited for the annual fireworks display. All quite enjoyable, but the chip van ran out of chips."
"First showing of Wondrous Woods at Hopetoun House. We all loved it - well worth going. Really well organised with all COVID precautions in place, but discreet, like a good butler."
"Attended the Christmas Fayre. Was well organised with the parking."
"Wonderful Christmas markets, the staff are very friendly and clearly really enjoy working there."
Cons:
"Due to Covid 19 the cafe was closed, however there is a small coffee van in grounds outside but that was all."
"We were very disappointed with the Christmas Fayre this year, none of the usual Christmas stalls."
"Although they couldn't participate in the handful of upstairs rooms, we were very well looked after."
"According to the website there was an air show Sat&Sun what they didn't say that the day after was that the vast majority of the grounds were still unaccessable due to the clear up."
"It seemed that they were not quite prepared for the number of people who showed up, which led to some minor logistical issues."
"Overpriced Wondrous Woods."
"This was a well organized walk through the woods with trees having Lighting extravaganza and music."
Facilities and Accessibility
Pros:
"Great Place to visit. Car parking is plentiful and close to the house."
"The stable tea rooms are excellent and the surrounding walks are lovely especially the one of the side of the Firth of forth where you will see lots of deer."
"There was a lovely coffee van outside and facilities were spotless."
"The café was excellent for hot drinks and cake."
"The cafe in the old stables is worth visiting as the food is good."
"Wheelchair accessible."
"The Stables Kitchen was so good that we visited it twice."
Cons:
"Not the easiest of places to find but it really is worth it."
"My shoes got soaked, so choose wisely."
"Nice surroundings, but not somewhere I would go again for afternoon tea."
"Didn't like the scones in the cafe but that's just our taste."
"The cafe offered cake and hot drinks only, as a wedding was being organised."
"Coffee shop is a bit pricey but there is good quality food."
"A bit of a wait for food but the staff were very helpful with advice and bringing you water and anything else you required."