The Red Lion Hotel Reviews Summary

Staff and Service

Pros:

• "Staff are very friendly and welcoming."
• "The staff were always there to help, very friendly and welcoming."
• "Really lovely staff who couldn't have done more to help us."
• "Everyone at the Red Lion was extremely friendly and approachable."
• "The staff are so attentive and friendly, but professional."
• "The staff were all brilliant, nothing was too much trouble and most importantly were all really down to earth which made us feel at ease and at home."
• "Super friendly staff who are helpful and nothing is too much trouble."

Cons:

• "The young guy with a beard and floppy hair for some reason decided to not hand me my 5p change but kind of flick it across the bar."
• "Unhelpful staff at the bar."
• "The woman that served us appeared to be the supervisor. She was disinterested and rude and didn't even know where we were."
• "Theres a woman at the bar. Supervisor of the bar. Literally looks at you as if shes doing you a favour."
• "Unhelpful, unfriendly staff, and not enough of them to cover the small amount of customers they had."
• "Very poor service - after queuing for 15 minutes, there were no menus at the bar."
• "The guy behind the bar couldn’t careless whether he served us or not."

Food Quality

Pros:

• "The food at the hotel was absolutely amazing - delicious and well presented."
• "The breakfasts and the bar food were excellent."
• "The food was fantastic throughout - we ate in the Snug Bar on the first evening and the restaurant on the second - we both had a whole lobster which was delicious."
• "Food amazing especially fish selection."
• "The steak we enjoyed on the first night, was some of the tenderest and tastiest we've had."
• "Good food, well prepared and beautifuly presented."
• "The breakfast choice is fantastic and delicious, as are the evening meals."

Cons:

• "DO NOT ORDER FOOD........."
• "Food was over priced, not much of it and not very tasty.."
• "The food was overcooked and dry."
• "Great location, nasty food. Flies everywhere."
• "Food only - terrible. We order a two portions of chips (one being cheesy). The chips were thick and undercooked."
• "Poor service and the most basic of food, served without a smile."
• "This tasted of dirty oil and over cooked fish, as did the chips. My daughter had pizza, which was chewy and had to be left. Finally my wife had the gammon, which was dry and thin."

Accommodation and Location

Pros:

• "Nice comfortable place, clean and tidy."
• "Unbelievably beautiful timeless location."
• "Perfect location to walk the lower part of the town and Harbor along with using the Land Rover service to explore Clovelly at any time of the day / night."
• "Rooms have lovely sea views."
• "Room 9 was a good size and like all of the rooms in the hotel, had a smashing view!"
• "Lovely Hotel. Room overlooking harbour very spacious and comfortable."
• "Lovely view with the room being lovely and clean."

Cons:

• "The last visit was our 13th and the changes have taken away some of what made it special."
• "The menu on website is old."
• "Not the best kept either, because it's at the bottom of the village they have you hooked no other competition but use the on half way up the hill much nicer."
• "The hotel felt kind of noisy and I could hear things going on in other parts of the hotel like people watching TV or listening to the radio."
• "We were woken fairly early with comings and goings in the street outside with the movement of barrels etc but that is to be expected given it is a working village/pub/restaurant."
• "The walkway is directly outside your windows, meaning we had to keep the net curtains closed, for privacy. This unfortunately ruined the great sea view."
• "Bar area is covered with flies."